BPO Associate Director

Employer
  • NTT DATA

Job Description


NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a BPO Associate Director to join our team in Lincoln, Nebraska (US-NE), United States (US).
• Manages a staff of professional-level team members or manages a team through lower-level supervisors.
• Works within general policies and management guidance, independently determining approach to managing daily operations.
• Provides guidance and technical advice, becoming actively involved as necessary
• Provides leadership of assigned departments through subordinate leaders.
• Analyzes budget variances and participates in the development of action plans.
• Ensures the highest level of support, technical detail and communications is provided in an efficient and courteous manner to clients.
• Takes lead position in initiating client relationships, determining project scope, developing the final proposal, and making executive presentations

Skills Required :
• Advanced influencing and communication skills.
• Advanced client service skills and leadership capabilities.
• Advanced knowledge, understanding and application of project management principles and methodologies. Models excellent analytical / problem solving skills
• Excellent organizational and time management skills.
• Excellent budgeting, business financial and P&L skills.
• Ability to develop comprehensive and complex operational and strategic plans

#INDBPO

For more information please send resume to [email protected]

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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Consulting, Manager, Project Manager, Technology, Management







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