Job Description

• Ensure that customers are being billed according to their specific requirements
• Invoice loads to customers as soon as possible after a load is emptied
• Verify that the rates pulling and any extra charges are valid
• Verify that we have correct bill to code for those customers that have multiple
• Check Freight Bill Audit daily
• Continually communicate with Regional Account Managers, Driver Managers, General Managers, and Central Account Managers in order to resolve confirmation, missing documents, and missing rate issues
• Proactively communicate with Credit Managers in order to better understand customers and provide accurate billing
• Keep any loads over 30 days as minimal as possible
• Always bill loads holding for confirmations, BOLs, and unloading at 30 days even when we do not have the paperwork
• Double check with the Brokerage Biller to see if there are any loads preventing Logistics from being able to bill (transferred loads)