Business Continuity Program Manager

Employer
  • Parkland

Job Description

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.

Primary Purpose

Develops processes and monitors regulatory compliance to ensure process and address business continuity and disaster management including mitigation, response, and recovery and planning for Parkland patients, visitors, and employees.

Minimum Specifications

Education

  • Bachelors’ Degree in Business Continuity, Emergency Management, Security, Homeland Security, or Business

Experience

  • Six (6) years’ experiences in, business continuity, emergency management, continuity of operations or related fields.

Certification/Registration/Licensure

  • Certifications in Business Continuity Professional Programs (CBCP, CBCI, MBCP) or obtain within one year

Skills or Special Abilities

  • Strong analytical, organizational, and decision-making skills.
  • Strong verbal/written communications. Must be able to interface and coordinate work efficiently and effectively with business partners.
  • Strong administrative skills, with effectiveness in developing tasks and managing resources to achieve target dates.
  • Must be a leader and a productive team player.
  • Strong PC skills (Microsoft Office, SharePoint, Word, Excel, PowerPoint, etc.)

Responsibilities

  1. Manages the Business Continuity strategy, plans and procedures, and provides regular status updates to the Disaster Management and Business Continuity Committee.
  2. Assesses the Business Continuity implications of proposed technological or organizational changes and coordinates any revisions to existing Business Continuity plans or procedures necessitated by such changes.
  3. Manages routine updates to the detailed information supporting the Business Continuity procedures (e.g., contact lists, personnel assignments, hardware and software specifications, network diagrams, vital records inventory lists, off-site backup schedules, etc.).
  4. Coordinates electronic access to, and hard copy distribution of, the Business Continuity plans and procedures. Protects the confidentiality, integrity and availability of the Business Continuity plans and procedures.
  5. Ensures all personnel with specific Business Continuity responsibilities are adequately trained to fulfill those responsibilities. Ensures all employees are familiar with the relevant provisions of the Business Continuity plans.
  6. Develops and tests plans to ensure the continuity of critical business functions and minimizes information loss in the event of a business disruption.
  7. Ensures that all components of the Business Continuity plans are successfully tested at least annually, or whenever significant changes are made to those components.
  8. Plans and coordinates at least one simulation exercise a year, involving all critical business units. Documents the results of all tests and exercises and identifies any recommended enhancements to the Business Continuity plans and procedures.
  9. Provides support for any emergency which may require activation of all, or part of the Business Continuity plans. If activation is required, work with Incident Management team and command center (i.e., senior management) to aid in recovering operations at the alternate facilities if needed and the teams’ restoring operations at the home facility.

Job Accountabilities

  1. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
  2. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
  3. Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.

more