Job Description

Job description

As of now, all classes are remote, with a possible return to office date of March 2022.

Your interest in SYKES has come at an exciting time in our history. We're excited to announce that SYKES is now a part of Sitel Group®️, one of the largest global providers of customer experience (CX) products and solutions. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES.

Join us at our Langhorne location in Pennsylvania where you will shine with us as a Customer Service Representative.

For immediate consideration for this customer service role, text "SYKES Langhorne" to 97211

Work with us at our call center and you'll enjoy:

• $12.00 - $14.00 per hour
• Full-time schedules (40 hours/week)
• 100% Paid Training
• A career-defining experience
• A team with a passion to set you up for success.
• Full benefits package including medical, dental, vision & life insurance
• Company-match 401(k) retirement plan
• Paid time off
• 100% free college tuition program after one year of employment

Required qualifications, skills and experience

Apply with us if you possess:

• At least 18 years old
• A high school diploma or GED
• Communication skills, both written & verbal
• Ability to pass a background check
• Ability to work a flexible schedule including days, nights, and weekends

About SYKES

SYKES is now a part of Sitel Group®! As a leading global provider of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000+ people around the globe - working from home or from one of our CX hubs - we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.

to start your customer service journey to a new, exciting career with SYKES Langhorne!

SYKES is committed to health and safety. We follow these procedures at our Langhorne location:

• Video interviewing
• Temperature checks and mask requirements
• Hand sanitizer and wipes readily available. Daily deep clean of facility
• Educational materials and sessions providing health and safety updates and information

EEO statement

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