Job Description

Clinical Liaison

Join the team at MGH as a member of our proud and caring staff. We care for our staff while we care for our residents and patients. As a member of MGH, you will enjoy being part of a valued team where personal advancement and the development of skills are respected and where you will feel appreciated.

By joining the MGH team you don’t become an employee, you become family. 

Responsibilities

• Establishes the patient's eligibility for care along with Central Admissions Team
• Communicate and deliver Bed Side sale to patient highlighting specialty per Center
• Communicate with the families of patients
• Interacts with a variety of hospital staff from different departments
• Assesses patients upon admission top the hospital or medical facility
• Reviews patients' medical records as needed
• Coordinates with healthcare facility staff to ensure that each patient has a smooth transition through the discharge process
• Trains new employees who serve as clinical liaisons
• Schedules speaking engagements at hospitals or in our centers for hospital and physician contacts
• Works alongside your partners marketing and sales team to bring awareness of the facility's strengths and services into the hospital, case managers, specialty clinics and physicians

Required Knowledge, Skills and Abilities

• Must demonstrate exceptional verbal and written communication skills
• Strong interpersonal skills
• Must be customer service oriented
• Must have excellent negotiation and persuasian skills
• Experience working in the healthcare industry
• Must be an active listener
• Must have excellent computer skills and knowledge of databases
• Must have knowledge of electronic health records
• Knowledge of medical termiology
• Must have excellent organizational skills and be an effective time manager and multi-tasker

Education and Experience

• Licensed Practical Nurse (LPN) credentials or Registered Nurse (RN) credentials
• Bachelor of Science degree in Biology, Life Science, Anatomy, Physiology or a related field OR experience as a clinical liason

Work Environment

• Must be able to work in a variety of healthcare settings such as hospitals, clinics, skilled nursing facilities, rehabilitation centers and hospices
• Must be able to work with patients who are extremely ill and every dying 
• Must be able to work regular daytime hours of 8pm to 5pm Monday through Friday but be flexible enough to work longer hours at times to meet patient needs
• Time will be spent walking from patient room to patient room or driving to various medical facilities
• Time will be spent looking at a computer screen and operating a keyboard

We offer many exciting benefits:

• Employee Referral Bonus
• Health, Vision, and Dental Benefits for fulltime staff
• 401k Benefits for fulltime staff
• Employer Sponsored Life Insurance for fulltime staff
• Employee Assistance Program (EAP)
• Perks at Work (Discount)
• I Care Employee Program

#INDNE