Common Area Attendant
Employer
- Hilton Grand Vacations
Job Description
New Hire Bonus up to $1,500!
Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.
As a Common Area Attendant, you will be in charge of ensuring all public areas are clean and maintained according to standards. Provides excellence in service for guests and owners while on the property, responding to guest inquiries and needs. Follows brand standards at all times. Demonstrates commitment and dedication to our service culture and HGV values.
- Cleans guest corridors, landings, stairwells, vacuums, carpet cleaning and heavy cleaning of all assigned units, offices and public areas, assists in furniture moves in compliance with all standards of quality and productivity.
- Strip checkout rooms of dirty linen and trash.
- Transports clean and dirty linen. Replenishes linen and guest amenities in storage closets. Assists management in maintaining an accurate inventory of linen and supplies.
- Completes deliveries/requests in a timely manner. Ensures all items delivered to the guest rooms are clean and in working order.
- Checks storerooms for availability of cribs, high chairs, pack & play and bed rails and ensure they are in safe condition.
- Ensures all assets and supplies for the department are secured in a neat and orderly fashion in storage areas.
- Promptly turns in all lost and found items after being properly tagged and identified.
- Perform general cleaning duties in public areas (i.e., wipe down stairwells, railings, walkways, trash rooms, maintain all trash bins), and general dusting and deep cleaning of public areas
- Maintain the cleanliness of the Lobby; ensure all glass doors are clean /spotless. The accurate stock level of supplies in public area restrooms and fitness centers
- Promptly report any repair or engineering requests
- Clean pool decks and surrounding areas. Report any safety hazards immediately
- Greet guests immediately with friendly/sincere acknowledgment
- Provide customer service to guests, including providing information about resort services, activities, and local attractions
- Handle other duties as assigned
What will it be like to be a Team Member.....
At the core of our company's success are our Team Members. We offer an excellent benefits package to our full-time Team Members that include medical, dental, and vision insurance, 401K plan, Paid Time Off (PTO) program, and excellent travel benefits.
What are we looking for...
To fulfill this role optimally, you must possess the following minimum qualifications and experience:
- Able to lift up to 75lbs, and push/pull carts of 150lbs
- Basic language communication skills in order to communicate both verbally and in writing with guests, owners, and co-workers, and fully comprehend job assignments
- Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
- Ability to tolerate environmental factors such as humidity, cold/heat, dust, and noise
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Prior housekeeping experience in the hospitality industry
- High School Diploma/GED
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
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Location
Kihei, HI
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Date Posted
1302 days ago
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