Job Description

Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:

• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details

Are you looking to work at an exciting, iconic Lake Geneva area resort that has mastered the art of guest service? Then The Abbey Resort is The Lake Geneva Experience you are looking for! We aim to hire individuals who are ready and committed to Be The Difference by creating memorable experiences in the lives of all we serve.

As part of the Benchmark Pyramid global hospitality and Abbey Resort family you are considered to be a ‘transformational agent’ for our guests and ‘the best of the best’! You will have the opportunity to join an incredibly talented team at an all service resort situated on the beautiful shores of Geneva Lake. Our property mission is to exceed guests’ expectations by genuinely creating lasting memories through our commitment to maintaining positive attitudes, providing outstanding service and superior accommodations.

Every Guest, Every Employee, Every Time!

We offer an array of great benefits for all Abbey employees including on property discounts in the Waterfront Shop, Waterfront and 240 West Restaurants, Café Latte, Avani Spa and Salon, as well as discounted room rates for friends and family. We also offer on the job training, uniforms, recognition programs, housing options, free parking, and free employee meals through our Employee Galley.

Scheduled hours may vary based on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours in order to properly support overall operations. We’re always ready to lend a helping hand, as such, you would be required to perform other tasks and duties as assigned.

If you are ready to come Be The Difference – apply now!

What you will have an opportunity to do:

This is the perfect opportunity for someone looking to take that next step to start growing their career! This role is responsible for coordinating and executing the marketing strategies and activities of the resort under the direction of the Director of Sales & Marketing and General Manager.

The Marketing Associate will execute marketing activities for the property as directed by the Director of Sales & Marketing and General Manager.  You will have the opportunity to build creative marketing elements using graphic design skills, launch marketing campaigns and utilize marketing skills to support a marketing plan and the often-changing marketing tactics.  This includes internal and external projects.  Coordinate initiatives with marketing partners and maintain applicable planning documents. 

Your role:

• Use graphic design skills for creative elements such as leisure and group marketing pieces, digital advertising, social media multimedia promotions, direct mail brochures, menu creation, in-hotel promotions digital and signage.
• Work with property departments to support their promotion needs including spa and restaurants.
• Create and implement local e-mail campaigns.
• Create and manage content on social media platforms.
• Create and promote photo and video content for resort.
• Ensure Internet Specials and other promotions are optimized for maximum sales.
• Coordinate advertising campaigns as directed by marketing manager or Director of Sales & Marketing.
• Coordinate with CRM agency on execution of primary direct marketing initiatives at the direction of the marketing manager or Director of Sales & Marketing.
• Coordinate e-mail capture program in all outlets.
• Contribute content and creative for property’s blog as requested.
• Manage the resort guest loyalty program “Lake Club Card”
• Coordinate marketing events, including taking photos at events for social media, coordinating with vendors, creating marketing collateral for event advertising.
• Respond to online guest reviews.
• Track and order supplies and marketing materials.

Your Environment:  Indoor office area with carpet.  Well lit with good ventilation.

What are we looking for?

The ideal candidate for this position will be a creative individual with fantastic communication skills and excellent time management. 

• High school diploma or equivalent.
• Bachelors or Associates degree preferred in Marketing, Communication, or related field or equivalent experience.
• Excellent computer skills, including desk-top publishing required. Apple Mac proficiency including Adobe Suite, Microsoft Office and similar web editing packages.  
• Photography & Videography Knowledge with skills in Photoshop or video editing programs is a plus.
• Graphic Design Skills a must.
• Excellent written and oral communication skills.
• 1-2 years of Marketing experience in a relevant field.  Previous Hospitality experience a plus.
• Outgoing and self-motivating individual with pleasant personality.

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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