Job Description

CVCA Cardiac Care for Pets is growing! We are seeking a Credentialed Veterinary Technician (RVT) to join Columbia Cardiology team and help ensure we are providing those great experiences.  CVCA strives to be the employer of choice, and we pride ourselves in being the premier provider in veterinary cardiac care. Our team offers the highest level of service to clients and referring veterinarians from both a medical and customer service perspective. We are seeking dynamic individuals, experienced in the veterinary field, with an ability to work well in a fast paced, high service oriented, team environment. Candidates must be organized and committed to client and patient service and care. Our specialty cardiac staff work directly with the cardiologist to provide medical support and help the doctor achieve greater efficiency by relieving technical work, record keeping and communication tasks. They have a very significant role in communicating with and educating clients about their pet's health.

When you join our organization as a Veterinary Technician, you gain access to Southern Veterinary Partner's peer network of over 5000 individuals, CE allowance, and Learning & Development programs to help you meet your career goals. Whether you are just now starting your journey as a Veterinary Technician or are looking to make a change, SVP and CVCA provides you with the resources you need to have a rewarding, enjoyable, and balanced career.

CVCA Cardiac Care for Pets RVT positions are ideal if…

• You value your weekends off and want a clear quality of life balance in your work schedule.
• You want to join a growing company with expanding professional opportunities,
• You want to be part of an organization with many happy employees, as evidenced by our 80% retention rate (double the national average in the veterinary industry),
• You care about delivering exceptional customer service to pet families (99% of our clients would recommend us to a friend or family member),
• You want to work alongside the top nation’s leading cardiologists using state-of-the-art echocardiogram equipment,
• You want to earn a very competitive compensation package, with opportunities for educational assistance and growth

If this sounds like a good fit for you, now is the time to consider CVCA as your new professional home. We are seeking professional, positive, high-energy, pet-loving Credentialed Veterinary Technicians to join our team. Check us out at www.cvcavets.com

Position Ssummary:

At CVCA, our credentialed technians play a highly-valued role. They are pivotal to all aspects of our successful practice. Our team of technicians and assistants are the “glue” that makes our practice a success. With relationships across the patient’s family, and the referring veterinarians, and our doctors and administrative staff, they help ensure delivery of the highest quality care.

CVCA provides technicians and assistants with focused, on-the-job cardiac training to develop strong support skills. Leveraging their growing experience, knowledge and good judgement, our technical staff directly assist the cardiologist by providing key technical work to the patient and helping with excellent record keeping.

Technicians and assistants are a critical liaison for patient families, primary care vets, pharmacists, and other technical support staff. Their communication with clients and the primary care community plays a significant role in ensuring the very best patient and client care.

The selected individual would be scheduled primarily in our Columbia location with back up scheduling other Maryland locations. 

Position Requirements:

• 2 years of experience in the Veterinary field is preferred (but not required)
• Background in Specialty medicine, Emergency Medicine, Surgery and Client Service relations a plus!
• Computer knowledge required.
• MS Word, MS Excel, Paint, photos, Google drive/sheets/docs, PDF/CutePDF, keyboarding, instant messaging, and email
• High school diploma or equivalent
• New hires are required to pass a criminal background check and pre-employment drug test.

Primary Responsibilities

• Can conduct oneself in a confident and professional manner even when stressed and/or focused on individual tasks
• Understand all services offered to provide clients with information needed to make informed decisions
• Possess a deep understanding of our clients, anticipate needs and answer client’s inquiries about hospital policies, basic animal care questions, cost of routine procedures and products
• Communicate with clients cost of service, financial concerns, patient history, discharges, wait times, and other client communication when appropriate
• Outline costs and provide financial options in a positive light while supporting hospital payment policies
• Maintain positive, cooperative relationships with other employees and affiliated servicesDisplay tact and diplomacy with team members and clients even when busy or hectic
• Deal intelligibly, pleasantly and efficiently with clients, referring veterinarians and affiliated services, often doing several things at one time
• Skillfully triage medical concerns in emotionally charged situations while offering support, guidance, and education to clients
• Answers telephones and handles calls quickly, efficiently and in a professional and friendly manner, using a multi-line telephone system
• Schedule appointments, ensure correct data entry, and prepare for upcoming appointments by confirming appointments, obtaining, reviewing, organizing patient paperwork.
• Prepare client invoices and obtain payments for services performed
• Maintain and monitor message board: posting messages for doctors and technicians, processing messages by contacting pcDVMs/clients and updating medical records as needed
• Assist in creating and transcribing medical records for patients
• Assist in patient care and appointments, providing proficient technical skills such as compassionate restraint, phlebotomy, digital radiography, ECG and Doppler blood pressure readings
• Assist and process prescription requests
• Assist in finalizing medical records and discharging patients
• General office duties, including maintenance, troubleshooting, and upkeep of office workspace, computers and equipment
• Has good computer skills and shows accuracy in inputting details
• Understands and carries out oral and written directions
• Performs other duties as assigned

More about CVCA Cardiac Care for Pets

CVCA Cardiac Care for Pets started in 1987 as a single cardiology practice location. Today it is a board-certified veterinary cardiology specialty practice with 17 locations in Maryland, Virginia, Texas, Kentucky, North Carolina and Oregon.

• Independently-managed – make decisions for our patients and employees best interests
• People-centric culture – we take care of our employees, so our employees can focus on taking care of our patients
• Actively growing – CVCA is opening new locations across the nation

Benefits

Our team members enjoy an extensive, comprehensive benefits package. When you’re on our team, we’ve got you covered.

YOUR HEALTH - COVERED.

• Health Insurance
• Dental Insurance
• Paid Time Off
• Vision Insurance
• Critical Illness Insurance
• Mental Health Counseling
• Hospital Indemnity Insurance
• Life & Accident Insurance
• Long & Short-term Disability Insurance
• Teledoc- FREE doctor access 24/7
• Pay range of $21.00-25.00/hour based on experience

YOUR FAMILY - COVERED.

• Caring for Elderly Family
• Returning to Work After a Baby
• Divorce
• Moving to a New Community
• Grieving for a Lost Loved One
• Military Family Matters
• Job Relocation
• Buying or Selling a Home

YOUR FINANCES - COVERED.

• Sign-on Bonuses
• Dependent Care Flexible Spending Account
• Budgeting and Financial Guidance
• Teammate Referral Program
• Discounted Veterinary Care
• Retirement Planning
• Will and Testament Planning
• Tax Issues
• Identify Theft Recovery
• Legal Counseling
• Teammate Assistance Program

About Southern Veterinary Partners

SVP pursues partnerships with like-minded veterinarians to build this growing network of compassionate, service-oriented animal hospitals. We’re based in Birmingham, AL, but the heartbeat of our organization is in our 300+ local animal hospitals across the country.

Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 5,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition among Inc. 5000’s List of "Fastest Growing Companies in America" (2018, 2019, 2020, and 2021), Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021), and Birmingham Business Journal’s “Best Places to Work” (2021).

You + SVP | Amazing Together
Let’s talk about your amazing future. Start the conversation with our teams today.