Job Description

Customer Service Supervisor AIM Media Client Services is seeking a Customer Service Supervisor to join our team You will be responsible for leading a team of Customer Service Agents and providing product and service information and resolving subscriber issues with a high level of professionalism in a high call volume center.

Responsibilities: •Recruit, hire, train, and terminate customer service agents.

•Provide scripts to read from during phone calls.

•Handle major incidents that cannot be res… more