Job Description

We are looking for Data Entry Clerks to work for a fast growing pharmacy services company!  Come work in a fast paced environment, we’re hiring immediately.   !  Long term opportunities available!

*Previous data entry or healthcare admin experience required.*

Responsibilities

• Process and input prescriptions in pharmacy software

• Work with insurance companies on prescription claims and/or issues

• Interact with patient inquiries on prescription claims, status of order, shipping location

• Maintaining a positive, empathetic and professional attitude toward customers at all times

• Interact with various other partners to help troubleshoot orders

• Process large volume of data entry, ensuring accuracy to eliminate dispensing mistakes

• Courteously respond to telephone calls from customers/insurance/patients etc, routing them, if needed, to the appropriate department

• Maintains current knowledge of insurance claim regulations and processes, rejections

• Responsible for research, follow up, troubleshooting, as pertaining to prescription/patient data entry discrepancies, insurance rejections

• Contribute/create training guides on packaging/data entry workflows

• Works with the pharmacy technicians and pharmacists to understand pharmacy flow process in order to expedite prescription orders, assisting with any additional tasks

• Proactively finding solutions when challenges arise that address patients' needs and that take into account pharmacy operational demands

• Handles basic maintenance of warehouse and provide cleaning support to pharmacy

• Perform other tasks as assigned, which can include assisting in any area of the pharmacy/warehouse as directed by management which may include helping out if necessary for filling/production/counting

• Work collaboratively with other team members to ensure smooth workflow in all departments, ability to work in other teams such as warehouse to provide support

Qualifications

• Previous mail order or retail pharmacy experience highly preferred

• Communicate effectively with coworkers, patients, and customers is important

• Possess phone etiquette skills in order to provide excellent customer service

• Knowledge in pharmacy software, insurance billing is a plus

• Ability to work flexible hours based on business needs, weekends included

• Be extremely detail oriented, accuracy is essential

• Develop and maintain relationships with our partners as well as internal team

• Must be able to work effectively under the direction of licensed pharmacists in a high volume pharmacy

• Must be able to stand or sit for long periods of time

• May be required to lift packages weight up to 40lbs or more

• Ability to take on tasks and deliver results 100% of the time with minimal supervision

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