Job Description

Come be a part of something bigger!

More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark. Our strength lies in our diversity, positive service attitude and determination to succeed.  Come be a part of our “Be the Difference” culture, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities.

We are a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:

• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details

Benchmark Basking Ridge is a unique private luxury hotel that is recognized as the #3 Best Places to Work In New Jersey. Our distinctive upscale restaurant showcases cuisine created by our Executive Chef - Mr. Eric Truglas, a member of the prestigious Maîtres Cuisiners de France (Master Chef of France). We are currently seeking an equally experienced high caliber and creative leader for our Director of Restaurant role. This is a rare opportunity to be part of a world-class team with one sole mission, to deliver a superior culinary and dining experience. Due to our private corporate environment, team members enjoy weekends off and being home on major holidays with family and friends. For this truly unique and special career opportunity, only candidates with these superior credentials will be considered.

What you will have an opportunity to do:

The Director of Restaurants will be an inspiring leader with superior organization skills, and attention to detail. Present a history of

success in delivering high service levels and financial results. Display a genuine passion for building a team culture within an

environment dedicated to providing a best-in-class dining experience.

• Oversee daily restaurant, bar, and special event operations.
• Work closely with the Director of Food & Beverage and peers to anticipate and exceed guests’ needs & expectations                                                                                                                    
• Demonstrate company values in daily leadership, maintaining an inspirational, effective, and efficient environment. 
• Manage performance of all restaurant, bar, and special event employees with on-the-job training, performance reviews, recognition, and coaching and counseling. 
• Assist in recruiting, interviewing, selecting, and orienting new team members. 
• Create a learning atmosphere of continuous improvement, focusing on accountability, challenging existing processes, encouraging innovation, and driving necessary change.
• Assist team members wherever needed in high demand times.
• Ensure staffing levels are appropriate to meet business demands and proactively plan for and adjust to seasonal business volumes.
• Establish goals to ensure and maintain the productivity level of team members.
• Provide excellent internal customer service to all team members; respond quickly and proactively to team member needs.
• Ensure the front of house team delivers a consistent, guest-focused experience, with service delivered to the highest standards.
• Monitor guest feedback and performance data to optimize guest engagement and take appropriate corrective action. Respond quickly and proactively to guest concerns and take ownership of guest complaints/problems until they are addressed and resolved.
• Build and develop lasting relationships with corporate clients.
• Must be highly engaged and knowledgeable of market trends and skilled in communicating & introducing new products and services to drive guest experience and engagement.

What are we looking for?

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Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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