Director of Sales

Job Description

Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

Full Time employees have access to Medical and Dental insurance to fit your needs
Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
401K match (Let us help you build your financial future)
Companywide Hotel Room Discounts (Who doesn’t love to get away)
Paid Time Off
Employee Assistance Program (We are here to support you)
Employee family events (bring the kids!)
Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
Many more, please inquire for more details

Spruce Point Inn is like no other resort—spirited and soulful; picturesque and rich with heritage; perfectly poised between woods and sea. As a Conde Nast Top Resort, our historic Inn has attracted travelers from all over the world for more than a century offering an iconic coastal Maine experience.

Located about an hour "down east" from Portland, Spruce Point Inn is a true gem among resorts, differentiated by its prominent oceanfront setting, acres of mature woodlands, gardens, and trails. As we sit “off the beaten path,” getaways here feel like a genuine retreat. It’s a place made timeless by natural beauty, traditions, and joy.

What you will have an opportunity to do:

We are looking for a highly motivated Director of Sales to join our team! This individual will drive group room and banquet catering sales revenue for the property, and curate our client’s service experience.

If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

Initiate new sales, prospects and qualifies leads and solicits potential clients.
Host and entertain clients and maintain client accounts.
Schedule and conduct site inspections and assist on team member site inspections where needed.
Generates data, analyzes and recommends strategies and actions within an assigned territory to impact business.
Thoroughly prepares and provide recommendations with Business Reviews of revenue opportunities.
Closely tracks pace, pick-up and forecasting accuracy.
Maintains accurate and thorough notes/traces for accounts within Maestro.
Completes Sales Pre/Post trip reports as required.
Pulls and analyzes appropriate data to develop and recommend appropriate actions within assigned territory.
Attend trade shows pertinent to assigned areas and attend meetings, seminars and functions through membership in association(s).
Provides overall day to day leadership support to the Sales & Marketing department.
Maintain a working relationship with departments interacting with conferences, events and groups.
Proactively serve as an ambassador for the sales department with written and verbal communication both intra and inter departmentally.
Stay abreast of industry trends and make recommendations of changes, which would affect operations
Manage office supplies ordering and inventory.
Provide support in the responsibility of managing and maintaining the quality of the Maestro database.
Create accurate servicing details within Banquet Event Orders, rooming lists, room blocks, banquet checks, invoices, contractual obligations, and invoices communicate accordingly with both clients and internal contributors to the success of the group event.
Consult and advise team with solution-based resolutions for communication to both internal and external clients.
Be the champion of guest service for clients, guests and associates for exemplary service delivery.
Communicate on identified operational efficiency and service opportunities through positive discussion.
Perform high level prioritization for multiple deliverables and timelines.

What are we looking for?

3+ years’ experience in a leadership sales role for a hotel or resort
Bachelor’s degree or equivalent
Experience in computer applications (Maestro, Microsoft-O365)
Must possess excellent verbal and written communication skills both internally and externally
Ability to work both independently and cross-functionally to achieve goals
Ability to thrive in a multi-tasked and fast-paced environment
Strong outgoing personality with problem-solving skills, ability to effectively manage multiple tasks simultaneously, function well under pressure, delegate effectively, and ability to remain positive and constructive under stress
Strong knowledge of the hotel, its facilities, and services
Strong knowledge of competitive set

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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