Job Description

The Colonial Family has moved forward together since 1921. Our success in diverse markets is attributable to our exceptional people, who work collectively to create opportunities for our customers and our companies. By consistently investing in the development of our people, we ensure our management, operations, and support teams work seamlessly to deliver the best service in their respective industries.

With the growth of all of the Colonial companies, we look for talented, motivated individuals who want to become part of a company with a culture driven by diversity, innovation, and ingenuity.

POSITION SUMMARY

The Dispatcher supports customers and operations by efficiently routing Tank-Wagon delivery trucks based upon orders received (call ins, keep fills and monitors).

JOB EXPECTATIONS/DUTIES

• Work in a highly fast-paced, ever-changing environment to quickly make delivery decisions and supply all customers efficiently.
• Create and plan commercially effective fuel or lubricant delivery routes.
• Communicate all relevant dispatch information to drivers to facilitate safe and efficient operations.
• Review and analyze previous days deliveries, balance inventory and post transactions to facilitate automated billing to customers.
• Review and update monitors for customer locations that have changed ensure tanks do not run out of product.
• Review monitor list to add customers, that are over 60% empty, to the best available route.
• Review all keep fills, for the next delivery day, to start routing trucks based on customer location and priority.
• Add all call ins to build most effective route (fill truck to capacity, deliver furthest customer first, ensure driver will have enough DOT hours to finish route).

• Reviewing KF plan / monitor utilization versus actual deliveries and recommending process improvements

• Field all calls from drivers (cannot find customer, customer closed, incorrect information).
• Work with Sales Team and Terminal Managers to update incorrect information in all systems and to provide the most accurate information to driver.
• Create Work Order service dispatch plans.

• Work to minimize & eliminate all residual open orders.
• Check stock in Warehouse and where appropriate suggest improvements.
• Work with credit team on customers that are on hold for next day delivery.

QUALIFICATIONS/REQUIREMENTS

• High school diploma or GED required.
• Bachelor's Degree preferred.
• 3 + years of dispatching or driving experience within the fuel and lubricant delivery is preferred.
• Excellent verbal and written communication skills are required.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, and may occasionally lift and/or move up to 20 pounds.

Eligibility Requirements:

Hiring is contingent upon eligibility to work in the U.S.

Colonial Group, Inc. is an EEO/AA employer and committed to creating an environment that values and supports diversity and inclusiveness across our organizations.

Other details

• Pay Type Hourly

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