Austin & Co., an Alera Group Company is seeking a Employee Benefits Assistant for their team!

Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success?

If that is what you’re looking for, this is your chance to be part of an amazing organization!

Austin & Co. Inc. is operated with integrity, efficiency and commitment to providing the highest level of professional insurance services and risk management advice to our clients. The focus in the Northeast and our relationships with premier carriers and other partners allows us to bring first-class, innovative and comprehensive solutions.

The Employee Benefits Assistant is responsible for a variety of administrative duties to support the benefits department, and to meet the insurance needs of clients and prospects. Must have the ability to apply internal processes to day-to-day work responsibilities with a thorough understanding of system capabilities.

Responsibilities

• Responsible for day-to-day office functions including preparation of proposals, binding of required documents, photocopying and data entry. Position assists with compiling and tabbing of Meet and Greets and Renewals, completion of Provider Reports and other related projects.
• Responsible for timely and accurate processing of enrollments, terms, and changes for client groups.
• Work with the benefit technology departments to update the client information in the respective systems (eService’s Technology) as necessary.
• Update group census maintained in in-force folder, as appropriate.
• Complete Audits of internally prepared documentation to support the administration of our client’s employee benefit plans to include, but not limited to client employee salary, enrollment, carrier tiers, and classifications as deemed necessary by the Audit procedure documentation.
• Review and update as necessary, our systems to ensure they are consistent & accurate with the information received from the carrier. (TAM, eService’s Technology).
• Additional responsibilities, may include, but are not limited to:
  Scan documents.Resolve client’s service and billing issues.Research projects.Handle routine correspondence.Attend meetings as requested by management.
• Professionally, courteously, and efficiently assist with the front desk.
  Answer multi-line phone system and direct phone calls.Act as the point of contact for internal and external clients.Cover breaks and lunches when needed.
• Observe and follow all current and future implemented systems, procedures, and guidelines both honestly and ethically as established by insurance carriers, the Employee Benefits Department, and the agency.
• Represent the company in a professional manner in keeping with the company’s mission when interacting with clients, vendors, and co-workers.
• Meet all individual quantitative and qualitative goals and objectives established by the Employee Benefits Assistant Supervisor and/or Agency Management.
• Perform any other duties, jobs, and projects at the Supervisors request.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Intellectual

• Job knowledge / industry knowledge
• Technical skills

Interpersonal

• Customer service oriented
• Interpersonal relations
• Oral & written communications
• Teamwork

Organization

• Ethics
• Organizational support

Self-Management

• Dependability
• Judgment
• Planning / organizing
• Professionalism
• Prioritizing
• Quality of work

Education

• Bachelor’s Degree or equivalent from a four-year college; or one year related experience and/or training; or equivalent combination of education and experience.

Computer & Software Skills

While performing the duties of this job the employee must use a computer and work with the software including but not limited to - MS "Windows",
MS "Excel", MS "Word", MS “PowerPoint”, MS "Internet Explorer", TAM “The Agency Manager.”

Certificates, Licenses, Registrations

Have or obtain a NYS Life, Accident, & Health Brokers license within 6 months of employment.

Physical Demands

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Sit approximately greater than 2/3 of the time
• Stand approximately less than 1/3 of the time
• Work at computer 2/3 of the time
• Lift 10lbs over 2/3 of the time
• Lift 25 lbs. under 1/3 of the time
• Lift 50 lbs. under 1/3 of the time
• Close vision capabilities
• Ability to adjust focus
• Use of telephone

Equal Opportunity Employment We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you’re a California resident, please read the California Consumer Privacy Act prior to applying.