Job Description

Unit Description:

Are you a high performing Executive Facilities Director? Are you skilled in process improvement, high performing team building, and data driven? If you answered YES to all these questions, we want to talk to YOU!

 

This important Facility Management leadership role will oversee and be accountable for the Sodexo Service Delivery at client commercial office space to include Hard Services, Soft Services Food, and Lab Consumables within the Mid-Atlantic / Northeast region.  Hard Services includes building management, lite-touch engineering and small project work, small move management and energy management.  Soft Services include Café, Fitness, D&L, Conference Services, Records, Waste Management, Workwear Management, Grounds Maintenance (includes landscaping, pest control, and snow removal), and Records Services. 

 

Key Responsibilities:

• Full management of all facility services including hard services, project management, energy management, move management and soft services
• Lead a team of approximately 15 – 20 employees
• Ensure all contract performance metrics are met / exceeded
• Serve as the primary point of contact for building incidents / escalations with the client
• Drive a One Team – Team account culture
• Adhere to and drive compliance with all preventative maintenance programs (i.e., Maximo)
• Drive thought-leadership and implement innovative programs and processes that result in working better, faster, cheaper, smarter
• Promote a safety-first culture and ensure compliance with all health, safety, environment and risk management policies
• Support account wide initiatives such as compliance reviews, audits, training programs and other key initiatives as needed
• Develop business plan, budget and forecast for site
• Maintain Quality & Company Standards – review and maintain reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.
• Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promote and support workplace diversity initiatives.
• Provide strategic leadership within the account team to maintain client satisfaction and retention
• Assist in the oversight and development of the facility operating budgets, proactively track variances and manage within targets of approved budgets
• Support and represent facilities as an SME in the planning the client’s annual capital plan
• Ensure compliance with site governance reporting 

Are You the One?

Our clients depend on your expertise to help them to optimize their business. If you are a Strategic Executive Facilities Director with the ability to develop innovative technical solutions while successfully managing key performance indicators to drive strong business results, this may be the opportunity for you!

 

Our ideal candidate will have:

• Worked in a 3^rd party IFM outsourced model
• A proven track record of successful Facilities Management leadership experience
• Ability to thrive in fast-paced situations, embrace ambiguity and change, and quickly get up to speed on complex issues
• Ability to work in a fast-paced, demanding, but fun & flexible culture
• Experience working in the Pharmaceutical / Life Sciences industry
• Demonstrated business and financial acumen
• Exceptional customer service, relationship building and communication skills, and
• Strong leadership skills with a focus on staff development and team building

Learn more about .

 

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

 

Make an Immediate Impact.

Sodexo is the North American leader for Quality-of-Life Services. More than 150,000 Sodexo employees work to improve the quality of daily life for our 13,000 client sites in North America. Sodexo partners with clients to help them attain their strategic vision by developing Facility Management service solutions that increase the effectiveness of their people, enhance their business processes, and optimize their infrastructure, which deliver tangible outcomes.

 

Our client portfolio spans multiple markets across the nation including education, corporate services, health care and government services, which means we can offer a career full of variety, challenge, and tremendous growth opportunities.

 

Sodexo is committed to providing working conditions and client services that are safe and healthy and will follow all applicable COVID-19 prevention measures, including state/local or client-mandated mask, testing and/or vaccine requirements.

 

You will be required to have the COVID-19 vaccine for this position.

Position Summary:

The Executive Director of Facilities Operations leads or directs facilities maintenance operations of building(s) and property at a single mega-site or multi-site unit.   This position may function as head of a small mega-site unit with three levels of management reporting up to this position; or may assist in the leadership of a large mega or multi-site unit reporting up to a VP, Facilities Operations. The Executive Director of Facilities Operations leads or assists in the integration of processes within the client organization to maintain and develop agreed services which support and improve the effectiveness of its primary activities.  At the organizational level, the Executive Director of Facilities Operations may contribute to the delivery of strategic and operational objectives by reducing facility costs, and improving the productivity, revenue generating capacity and image of the entire organization. This position ensures a safe and efficient working environment, essential to the performance of the business.  The Executive Director of Facilities Operations often manages construction work and may coordinate and/or oversee contracted services for major construction. The position often manages other core Sodexo services, and/or  logistics of business/operations services, e.g., grounds keeping, laundry, food, security, inventory, mail, concierge services.

 

 

Qualifications & Requirements:

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 7 years

Basic Functional Experience- 7 years in facilities management, engineering, management of business/operations service in both soft and hard facilities services

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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