Job Description

Reporting to the Supervisor, Customer Support, the Customer Support Associate ensures the needs of Veho's shared customers are met and communicates with the driver and client teams to provide a seamless experience with each delivery.

You will support the operation in real time, making decisions as to when a concern may need further escalation and resolving customer concerns.

As you solve problems, you will communicate any relevant information to additional teams that may be impacted by these ch… more