Job Description

In this position you will provide administrative and organizational support to the Fleet Maintenance Program and execute the day-to-day tasks needed to fulfill our clients’ needs for various products and services.

Take a peek at the culture on the Financial Operations team:

What Your Day Will Look Like:

General administrative support for the Fleet Products Department relative to the Maintenance Management Programs that include:

• Invoice reconciliation and processing to accounts payable
• Research and gathering of all necessary receipts for credit card reconciliation
• Purchase order closure and transactional billing to our clients
• Process all correcting entries for accurate billing to our clients
• Record keeping, data entry, copying, filing, and scanning of all backup documentation
• Gathering and distributing Intra-company memos
• Process disputes for unauthorized service and conduct research required for reserve maintenance settlements
• Process all maintenance transactions for non-leased units including company vehicles and other courtesy requests
• Process all roadside assistance transactions for payables and billing including the appropriate charges for over the benefit limits
• Process all administrative fees for non-covered items such as glass and rental administration fees

The Skills You Bring:

• Excellent organizational skills and strong attention to detail
• Accuracy rating of 95% or greater for all transaction processing
• Proficiency with Microsoft Word, Microsoft Excel, Outlook
• Outstanding customer service abilities that include a professional phone manner
• Ability to effectively communicate with a wide range of client contacts from clerical to Executive level, both verbally and in written format
• Ability to work as part of a team while accomplishing departmental and company goals
• Self-motivated individual and ability to work independently with little direction

The Experience and Education You Have:

• 2+ years of prior experience working in the vehicle or fleet leasing/maintenance/sales industry and general familiarity with vehicle maintenance terminology preferred but not required
• Associates Degree preferred

Location: Hooksett, NH / Remote

Check out the other benefits that Merchants Fleet has to offer .