Job Description

Job Description:

Job Title: Asurion Operations (Forward Stocking Specialist)         

Career Level:

Career Type:

Discipline: SCM Operations

FLSA: Hourly

Job Code: SCN1119

Bonus Type:             

PURPOSE AND DESCRIPTION

Primary responsibility of Forward Stocking Specialist is to perform the day to day operations and administrative responsibilities of the Asurion forward stocking locations for various in-home client programs.  This person serves as an integral part of the SCM support team in providing support and ensuring smooth and effective operations and will provide a variety of professional, administrative, and/or clerical services to department and management.

ESSENTIAL FUNCTIONS

• Support warehouse operations as well as any administrative tasks to meet quality and productivity metrics supporting overall business needs.
• Assist teams to ensure timely product movement, availability and disposition according to process
• Confirm and support all required shipping and receiving protocols
• Monitor and update applicable software programs as needed
• Maintains inventory accuracy by researching and performing follow-ups when discrepancies arise
• Troubleshoots issues related to office management, including telephony, computers, printers, and facilities.
• Performs miscellaneous job-related duties as assigned by department and management.
• Collaborate pro-actively and successfully across departmental boundaries.
• On a daily basis operate in compliance with Federal, State and Local authorities.

OTHER FUNCTIONS

• Other duties as assigned.

MINIMUM REQUIREMENTS

Skills/knowledge: 

• Basic knowledge of supply chain integration, logistics network and warehouse best practices.
• Proficient in Microsoft (Word, Excel and PowerPoint).
• Ability to navigate and root cause opportunities to seek resolution.
• Strong ability to handle ambiguity and adapts readily and easily to changes.
• Strong verbal and written communication, and team facilitations skills.
• Must be able to multi-task in a fast-paced environment.
• Ability to be self-motivated, work independently and set priorities

Experience/education: 

• 2-3 years of relevant experience preferred. 

Physical demands:  Bending, sitting, lifting, and standing based on the need of the business. Standing and/or sitting for extended and long periods of time, up to 100% of shift or over time. 

Work environment:  Specific vision abilities that may be required by this job including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Vocal communications are required for expressing or exchanging ideas by means of the spoken word and/or to communicate with customers and/or clients. Hearing is required to perceive information at normal spoken word levels and in environment with loud machinery.

Exposure to heat, cold, dust, noise, chemicals, and such matters as demands for overtime or shift work. Exposure to various materials including cardboard, various metals and plastics. Exposure to moving equipment and objects in the immediate work area such as automated machinery, fulfillment line, heavily laden carts, and forklifts. Exposure to tools or material with sharp edges which may involve the risk of injury.