Job Description

Come be a part of something bigger!

More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark. Our strength lies in our diversity, positive service attitude and determination to succeed.  Come be a part of our “Be the Difference” culture, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities.

We are a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:

• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details

Who are we?

Join our Equinox Golf Resort and Spa Front Office team and Be the Difference by creating memorable experiences for all our our guests and visitors.

Recently named, in 2021, #10 Resort and Spa in the United States in Conde Nast Readers' Choice Awards, this position leads, motivates and inspires fellow team members to Be the Difference in providing a superior guest experience.

What you will have an opportunity to do:

Join our Equinox Golf Resort and Spa Front Office team and Be the Difference by creating memorable experiences for all our our guests and visitors.  

Recently named, in 2021,  #10 Resort and Spa in the United States in Conde Nast Readers' Choice Awards, this position leads, motivates and inspires fellow team members to Be the Difference in providing a superior guest experience.

What are we looking for?

• Minimum 3 years experience leading and managing a Front Office or Guest Services team in a service focused hotel or resort environment required
• Experience with working in a face paced and customer front facing environment required
• Excellent listening and communication skills required
• Excellent customer and guest focused verbal and written communication skills required
• Excellent organization and prioritization skills required
• Experience with leading and motivating team members positively required
• Experience with promoting learning and continuous improvement among the team required
• Experience with bringing situations to resolutions calmly and efficiently required
• Available to work a flexible schedule to include nights, weekends and holidays required
• Strong computer skills, and experience with PMS systems strongly desired
• College degree strongly desired

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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