PURPOSE OF THE JOB
The purpose of this job is to perform maintenance and repair services on customer-owned
instruments and to assist in maintenance of specific store inventory, continually building and
increasing the business through great customer experience and quality work.

RESPONSIBILITIES/DUTIES

• Interact with customers, ensuring a positive customer experience
• Service customer-owned instruments with a high level of craftsmanship
• Maintain store owned gear, as requested
• Complete warranty repair work
• Additional duties as assigned