Formerly Doctor's Choice Home Care

Clinical Liaison and must be an RN.

Summary of Essential Functions for the Position:
The Post-Acute Care Coordinator II (PACC) is responsible for the facilitation of a seamless transition for patients
discharging from a facility setting to one that facilitates post-acute needs; by following, communicating and collaborating
with both internal and external teams to a support patient-centric care. The PACC II will assess patients to determine their
level of health literacy, assess for patient and caregiver needs, coordinate between the referral sources and discharge
provider to assure needed documentation is obtained, and ensure patients and families are included in care planning. Once
the transition is accomplished, the PACC II will follow and coordinate with the Agency to ensure that there are patient
centric plans in place for optimal patient outcomes. The PACC II must possess the ability to communicate and collaborate
with individuals in various settings, utilizing not only clinical but also customer service, problem solving, analytical skills
that lead to market development initiatives and growth, while focusing on serving more patients with patient satisfaction.

Qualifications / Licensure / Certification / Knowledge / Skills
• A minimum of one (1) year experience in a health care organization, home care preferred
• Currently licensed in the state(s) in which practicing as a Registered Nurse (RN), Physical Therapist (PT),
Occupational Therapist (OT) or Speech Language Pathologist (SLP) required
• CPR certified with American Heart Association or American Red Cross
• May be required to assist the assigned branch with direct-patient care, from time-to-time, based on the needs
of the branch and at the Executive Director of Care Coordination’s discretion.
• Possess excellent written, verbal and listening communication skills
• Ability to manage conflict, stress and multiple simultaneous work demands in an effective, professional
manner.
• Ability to work independently, while collaborating with other team members, build relationships and be
results driven.
• Strong understanding of customer and market dynamics, as well as transitional care best practices
• Possess sound organizational skills to include time management and problem solving.
• Experience with State, Federal and CMS guidelines and regulations.
• Must demonstrate good customer relations skills and a commitment to providing quality service
• Familiarity with healthcare laws, regulations, multiple accreditation standards and elements of performance.
• Proficient with a computer and Microsoft Word, Excel and Outlook software. Working knowledge of EMR
database.
• Ability to work with culturally diverse clients and address low literacy issue in care provision
• Acceptance and ability to demonstrate and support the core values and goals of Agency
• Valid driver’s license, automobile liability insurance and reliable transportation required
• Travel between facilities, hospitals and home care agency is required. Approximately 75%-100% travel.

Educational Requirements:
High School Diploma or GED. Registered Nurse, a minimum of an Associate Degree in Nursing. Physical
Therapist, a Bachelor’s, Master’s, or Doctor’s Degree in Physical Therapy. Occupational Therapist a Bachelor’s,

Master’s, or Doctor’s Degree in Occupational Therapy. Speech Language Pathologist, a Master’s
Degree in Speech Language Pathology.

Working Conditions & Physical Requirements:
Work environment is relatively quiet and can be stressful due to deadlines, multiple tasks and general
compliance of law, rules and regulations. The position requires visual acuity and dexterity, sitting, standing,
some pushing, pulling and lifting up to 25 pounds. Auto related accidents possible.
Direct-Patient Care Working Conditions & Physical Requirements:
Works indoors in Agency office and patient homes and travels to/from patient homes. Requires considerable
physical effort most of the day including kneeling, squatting, reaching, twisting, climbing, walking, exposure to
temperature and humidity changes and maximal assist in lifting and/or transferring of a 100-pound patient. Must
possess sight/hearing senses or use appropriate adaptive devices that will enable senses to function at a level
required to meet the essential duties of the position. Must provide evidence of annual TB test and other staterequired tests or examinations. Be able to tolerate exposure to elements including, but not limited to, odors,
blood, body fluids and excrements, adverse environmental conditions and hazardous materials.