Job Description

What does a great Investigator do at Fiserv?
Your core responsibilities will include critical investigations, performing incident response, monitoring transaction alerts, responding to government inquiries and generating fraud reports for Money Network programs.  You will be a key member of the team working to advance fraud alerting, while supporting analytical inquiries for executive leadership.  Your areas of responsibility are expected to include Money Network card, ACH, and check transactions, along with mobile application and account activation security.   Additionally, you will support product solutions, research and sales teams to enhance the business and service activities.  You will garner a variety of experience in this role by collaborating with representatives from Cyber Security, Technical Fraud Investigations, Data Science, Anti-Money Laundering, Legal, Compliance, Security Operations and other Fiserv organizations.

As an Investigator, you can also look forward to:
• Evaluating diverse sets of data, defining requirements, driving acquisition of new data sources and working effectively with application engineers and investigators.
• Working with Anti-Money Laundering and Compliance Teams
• Assisting law enforcement in large loss investigations and fielding external inquiries involving Money Network programs.
• Leveraging advanced technology to cultivate robust fraud detection and prevention solutions.

Basic qualifications for consideration:
• Bachelor’s degree
• Minimum of 3 years’ experience working in financial crime investigations, AML or law enforcement.
• Experience conducting investigations in an enterprise environment, including evidence collection.
• Ability to work independently and complete required tasks with minimum supervision.
• Ability to prioritize and re-prioritize tasks in a rapidly changing and high-pressure environment.
• Ability to maintain and improve skills through both structured training and independent research.
• This position requires that the candidate be a lawful permanent resident or US Citizen.
• In the absence of an approved medical reason, or sincerely held religious belief, Fiserv requires associates be fully vaccinated for COVID-19 to safeguard the health and well-being of our employees.

Preferred qualifications:
• Experience with financial institution reporting requirements under the Bank Secrecy Act.
• Experience conducting payment card fraud and bank fraud-related investigations and research.
• Experience with payment card fraud risk mitigation strategies.
• Proven understanding of financial crime tools, tactics and protocols.
• Experience using analytics and link analysis tools including, but not limited to, Splunk and Palantir.

Travel:
Up to 10 percent
 

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the eighth consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.