Job Description

Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. 

We currently have 26 operating permanent housing properties in five states and the District of Columbia with over 2000 housing units plus several properties in various stages of construction and re-development.  Plans include continued development and management of affordable housing units on the east coast where the organization has already established a strong permanent housing presence.

What You'll Do

As Leasing & Compliance Specialist with HELP USA, you’ll report to the Director of Compliance and be an expert in the requirements of each project.  You’ll work closely with our Property Management team to ensure that projects are in compliance with all aspects of regulatory and investor requirements as well as HELP policies and procedures.  

 Your responsibilities will include:

• Preparing monthly, quarterly, and special request reports for investors and regulatory agencies.

• Updating annual registrations, income limits, etc. in Yardi and ensuring timely communication of updated information to on-site Property Management staff.

• Conducting reviews of move-ins and annual recertifications and reporting on compliance with regulatory, investor, and HELP requirements.

• Coordinating with investors’ third-party auditors to provide requested files and documentation—ensuring timeliness, completeness, and accuracy of submissions—and following up on audit review comments.

• Supporting technical training and credentialing for Property Management staff by creating and maintaining a list of training resources, managing a training calendar, and facilitating staff registration.

• Coordinating with other HELP departments and on-site Property Management staff to troubleshoot problems and manage information requests.

• Conducting special projects, as needed.

What You Bring

• LIHTC certification and experience required

• Bachelor’s degree preferred

• Experience with affordable housing property management

• Ability to communicate clearly orally and in writing

• Ability and willingness to travel to properties, primarily within the metro-NYC area

• Computer literacy, particularly with property management software and Microsoft Office applications

We Have GREAT BENEFITS!

• Health insurance through Cigna, including dental and vision, with an option that covers entire family with NO employee contribution

• Generous Paid Time Off!

  • 3 weeks annual vacation accrues from Day 1

  • 4 weeks annual vacation starting after 4 years

  • 12 paid holidays, 3 paid personal days, 7 paid sick days (unused sick days carry forward)

• 401k with Company contribution even if employee doesn't contribute

• Tuition Reimbursement and Educational Achievement Awards for employees completing educational & certification milestones

• Flexible Spending Account for health care and dependent care expenses

• Short-term and long-term disability

• Life Insurance (Employees can also purchase coverage for spouse &/or dependents)

• Employee Referral Bonuses

EOE. A Drug Free Workplace