Responsibilities:

• Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
• In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain samples of donor’s hematocrit and total protein levels. Reads and documents hematocrit and total protein results.
• Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures all donor questions are answered timely, accurately and professionally.
• May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
• May answer the telephone and answer caller’s questions or transfer calls to appropriate staff member.
• Maintains alertness and awareness to any reaction a donor may have during or after the pheresis process and notifies appropriate staff.
• Alerts Group Leader or Supervisor of donor flow issues.
• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
• Understands the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE), Occupational Safety & Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
• Maintains confidentiality of all personnel, donor and center information.
• May be cross-trained in other areas to meet the needs of the business.
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
• Perform other job-related duties as assigned.

Qualifications:

Education Required:

State of New York Requirements

• Bachelor’s or higher degree in a Department registered clinical laboratory technology licensure program, or the equivalent, OR
• Bachelor’s or higher degree in biology, chemistry, or the physical sciences AND advanced certificate in clinical laboratory technology
• Associate or higher degree in a Department-registered clinical laboratory technician licensure program, or the equivalent
• Current State of New York Clinical Laboratory Technologist or Technicians Licensure

State of California Requirements

• Associate degree or 60 semester or equivalent quarter units in chemical, physical, biological, or clinical laboratory science with specific course requirements:
• 36 semester or equivalent quarter units in physical or biological sciences
• 6 semester or equivalent quarter units in chemistry
• 6 semester or equivalent quarter units in biology
• Current Registered Nurse, Physician, OR a Medical Lab Technician licensed by the State of California

Experience Required:

State of New York Requirements

• Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience
• Must be able to perform basic math calculations
• Must maintain current licensure

State of California Requirements

• Minimum 6-month clinical training program approved by LFS, OR
• Training program accredited by the National Accrediting Agency for Clinical Laboratory Sciences (NAACLS), OR
• Minimum 3 years of on-the-job-experience within the previous 5 years in a clinical laboratory as an MLT or CLS outside California, California physician office laboratory (POL), or laboratory owned by the United States of America (military and federal laboratories)
• On-the-job-experience must include at least 480 hours in each of these specialties: hematology, chemistry, microbiology, and immunology
• Official verification of training or work experience must be on letterhead and signed by the training coordinator or laboratory director
• Must maintain current licensure

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

Our Benefits

We encourage you to make your well-being a priority. It’s important and so are you. Learn more about at CSL.

Do work that matters at CSL Plasma!