Job Description

Gerber Collision & Glass, PA Turtle Creek

WELCOME TO GERBER COLLISION & GLASS
 
Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! 
 
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. 
 
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
 

Job Description:

Role Summary

The Metal Technician’s primary responsibility and accountability includes providing an exceptional and successful customer experience through the meticulous assessment and quality repair of each customer’s vehicle to restore it back to pre-accident condition.  The Metal Technician thoroughly disassembles, repairs and reassembles each vehicle while playing a pivotal role to Gerber’s promise of quality, customer excellence, and speed ensuring we are WOWing every customer.  The metal Technician works in alignment with all team members in achieving the repair facilities KPIs and is committed to being a dedicated Brand Ambassador of Gerber Collision & Glass at all times.

Reporting Relationships

• Reports to General Manager

• Has no direct reports

Accountabilities

• Cycle Time

• Length of Rental

• Booked Hours Per Day

• Quality Repairs

Key Attributes/Traits

• All Levels:

  • Willingness to learn

  • Integrity

  • Team Player

  • Pride

  • Organizational skills

• “A” Level Technician:

  • Ability to do Structural Repairs

  • Ability to Use Frame Rack to get proper measurements before and after

  • Ability to perform advanced Structural repair, replacement or sectioning

  • Ability to identify additional damage for advanced repair need: IE: Air bags, Electrical, Structural, ect.

  • Ability to Section a Rail

• “B” Level Technician

  • Can Perform Basic Structural Repairs

  • Able to Section and follow repair procedures

  • Able to do straightening on exterior panels- mid to advanced level

  • Able to measure on the Frame Rack

  • Able to identify damage to vehicle during tear down

  • Able to perform basic Structural Repair, Sectioning or Replacement with A tech oversight

• “C” Level Technician

  • Primarily handles disassembly/reassembly

  • Can perform basic straightening

  • Can perform proper welds procedures

  • Able to perform plastic repairs

Key Education, Experience, and Skills

Required: 

• High School Diploma or equivalent

• Experience

• Knowledge of manufacturers’ repair/refinishing processes

• Knowledge of a measuring system

• Proficient in welding, straightening panels, properly following sectioning procedures

• Must be willing to complete ICAR Training

• Must provide own tools

• Maintain mechanics license if required

Preferred: 

• I-Car certifications

• 3 Years’ Experience

• Welding certifications

Responsibilities

• Dismantle and repair vehicles as per insurance guidelines and Gerber’s WOW Process.

  to learn more about our company.