Job Description

COMPANY OVERVIEW

At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun.  We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. 

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement, and some great Summer lifestyle perks for our team members including: 

• Discounted golf, mountain bike and fitness center memberships
• Free scenic gondola & lift access for you and your dependents
• Discounted child care and camps for dependents
• Retail and food and beverage discounts
• 401(k) with company match
• Company paid sick time
• Opportunity to pair summer & winter positions to create a year round role at Stratton
• Employee Housing available! 

POSITION SUMMARY:

The primary task for the Retail/Rental Shop’s Bike Mechanic is to complete required and preventative maintenance along with record keeping; on the First Run Ski Shop rental and demo bike fleet. This position will be required to work a variety daytime, weekend and holiday shifts with the goal being to maximize the available rental fleet each day.  The Rental Bike Shop mechanic will be required to work unsupervised at times and should be able to demonstrate a track record of success in this type of roll, especially in the area of suspension maintenance and repair. Some interaction with suppliers will be required for training, support and warranty issues. The mechanic will also be required to assist with the rental techs with public rental fitting as required. 

This position would transition into the winter season, becoming a sales associate in selling, renting and skis as well as fitting ski and snowboard boots.  

ESSENTIAL DUTIES  

• Responsible for continued maintenance of mountain bike rental fleet, especially working with Fox and Rockshox suspensions  
• Repair, maintenance and service of customer bikes  
• Help with bike rentals when needed
• Rental and check-in of bikes and helmets 
• Wash bikes 
• Work with bike technicians to ensure safety of all bike rentals 
• Ability to complete required paperwork in an accurate and legible manor  
• Ability to adhere to all safety policies and procedures 
• Operate tools and equipment safely according to manufacturer’s guidelines and instructions 
• Participating in all retail/ rental training  
• Responsible for and be part of the team to maintain a clean and organized work environment
• Be able to communicate with others and share information regarding any and all rental and demo fleet for all seasons of available product 
• When not working on fleet maintenance be able to work with guests and provide exceptional customer service and product knowledge
• Collaborate with the buyer when reviewing the purchasing of rental fleet
• Participate in all available training clinics offered from sales representatives  
• Be accountable when working with the POS system and cash and credit handling policies and procedures
• And any other tasks and duties that may be necessary or appropriate in order to further advance the business or guest experience.  

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.  

EDUCATION & EXPERIENCE REQUIREMENTS  

• Education: Must have at least a High School Diploma or GED 
• Experience: Previous experience working in a bike shop as a mechanic with an overall strong knowledge of all types of bikes required  
• Previous experience specifically working with Rockshox and Fox suspensions required (suspension forks/spring shocks) 

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS 

• Must be at least 18 years of age or older 
• Knowledge of Stratton’s trail system, terrain park, and summer/winter program is helpful
• A valid driver’s license 

PHYSICAL DEMANDS AND WORKING CONDITIONS  

• Able to stand through most of shift 
• Able to lift bikes weighing 50 lbs. or more 
• Able have the dexterity to work with tools and small pieces  

This position may be required to work evenings, weekends and holidays. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions 

An Equal Opportunity Employer