Job Description

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Analyst OMS is responsible for file maintenance in the Order Management System database.

Essential Job Duties and Responsibilities

Database and File Administration

• Responsible for entering, auditing, and maintaining product, customer, and other related data in the Order Management System database.
• Manages helpdesk requests from internal associates for assigned areas of responsibility.

Customer Data Administration

• Publishes price and product specifications on ASMConnects.
• Communicates new customer and client information to MPC.
• Utilizes custom report-writer to validate data entered.
• Assists with preparation of training documents and guidelines for database team use.
• Assists with system testing to support software upgrades.
• Communicates with the EDI Department and various other client customer based departments.

Supervisory Responsibilities

Direct Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

This position does not have guidance or mentoring responsibilities for indirect reports

Travel and/or Driving Requirements

 Travel and Driving are not essential duties or functions of this job 

Minimum Qualifications

• Education Level: (Required)   Associate's Degree or equivalent experience                                  
• Field of Study/Area of Experience:  Computer Science
• 1-3 years of experience in relevant experience in the Grocery Industry are a plus

Skills, Knowledge and Abilities

• Highly computer literate with strong data entry skills.
• Ability to prioritize and work on multiple tasks.
• Strong organizational skills.
• Strong business math and analytical skills.
• Extremely accurate and detail oriented.
• Excellent written and verbal communication skills with interpersonal skills.
• Excellent in Customer Service abilities.
• Proficient in Microsoft Excel (Formulas, Pivot Tables, VLookup).

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job.  Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes.  Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).