Outpatient Clinical Care Assistant (Experienced) - Cleveland East Side Locations

Employer
  • Cleveland Clinic

Job Description

Provides or assists with basic patient care activities in an outpatient clinic, under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP) with technical skills specifically identified on applicable skills checklist for which training and competency have been established.

Job Responsibilities:

  • Completes the rooming process, to include but not limited to vitals, height, weight, and completion of intake questions and documents and reports abnormal findings to RN or LIP.
  • Collects patient specimens, performs Point of Care Testing, and prepares specimens for transport to lab.
  • Prepares patient for exams, tests and procedures and assists with exams, treatments and procedures using sterile technique as applicable.
  • Assists with procedures such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, and disinfection and sterilization.
  • Performs patient treatments as directed, to include the application of heat or cold, simple sterile dressing changes, and application and removal of casts, braces and splints.
  • Reviews printed instructions with patients.
  • Assists with wound care under the direction of the LIP.
  • Documents in the electronic health record and assists with management of in-baskets and closure of care gaps.
  • Assists with setting up the clinic for daily operations and closing clinic in accordance with departmental guidelines.
  • Stocks supplies and linens as applicable. Cleans, monitors expiration dates and restocks dressing supply cart, checks AED units and oxygen tanks, and empties needle boxes using appropriate safety measures.
  • Maintains all designated work areas in a clean and orderly manner.
  • Assists in regulatory and safety monitoring and compliance audits as directed.
  • Collaborates with members of the health care team to promote the delivery of patient care and the overall functioning of the department.
  • Participates in department meetings and performs duties in an independent and assertive manner under the direction of an RN and/or LIP.
  • Initiates CPR and other emergency measures as required.
  • Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, patient outreach and patient registration.
  • Other duties as assigned.

Education:

  • High School Diploma or GED.
  • Ability to read, write and speak English and follow oral and written instructions.
  • Understanding of human anatomy sufficient to perform job duties.
  • Knowledge and understanding of basic patient care activities.
  • Basic knowledge of math.
  • Additional formal training /education may substitute some or all stated experience.

Certifications:

  • Successful completion of Basic Life Support (BLS) through American Heart Association (AHA) required within new hire period.

Competencies (Complexity of Work):

  • Requires good interpersonal skills to interact with all staff, patients and family members.
  • Requires strong organizational skills to set priorities, organize work activities and complete assigned work.
  • Must be able to work in a stressful environment and take appropriate action.

Work Experience:

  • Minimum one year recent health care experience in a hospital or ambulatory setting required.
  • Proficient in the use of an electronic medical record preferred.

Physical Requirements:

  • Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.
  • Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.
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