To fulfill the intent of Queen Emma and King Kamehameha IV to provide in perpetuity quality health care services to improve the well-being of Native Hawaiians and all the people of Hawaii.

I. JOB SUMMARY/RESPONSIBILITIES:
•  Performs duties related to the scheduling and processing of patients for medical services according to established guidelines. 
•  Provides information for financial assistance to patients in identifying resources to cover anticipated clinic charges not covered by health plan, insurance, or other sources.

II. TYPICAL PHYSICAL DEMANDS:
•  Essential: standing, walking, finger dexterity, seeing, hearing, speaking, repetitive arm/hand motions
•  Frequent: reaching below shoulder level, frequent gripping of an object.
•  Occasional: sitting, stooping/bending, twisting body, lifting, pushing/pulling and carrying weight up to 20 pounds, reaching at shoulder level.
•  Operates computer, printer, calculator, telephone.

III. TYPICAL WORKING CONDITIONS:
•  Not substantially subjected to adverse environmental conditions.

IV. MINIMUM QUALIFICATIONS:
A.  EDUCATION/CERTIFICATION AND LICENSURE:
•  High school diploma or equivalent.

B.  EXPERIENCE:
•  One (1) year general office or clerical experience, preferably in a healthcare related setting, such as a clinic, hospital, health care agency, medical insurance, physician's office, etc.
•  Experience to demonstrate:
  o  Ability to operate office equipment such as computer, copier, facsimile, and telephone.
  o  Ability to communicate effectively in English, both verbally and in writing.
  o  Ability to keep accurate records and do mathematical calculations.
•  Knowledge of ICD-10 & CPT coding and medical terminology preferred.
•  Prior experience with computerized scheduling systems preferred.

Equal Opportunity Employer / Disability / Vet

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