Patient Service Representative - Surgeon's Clinic (Big Island, FT-40)
Employer
- Queen's North Hawaii Comm Hosp
Job Description
To fulfill the intent of Queen Emma and King Kamehameha IV to provide in perpetuity quality health care services to improve the well-being of Native Hawaiians and all the people of Hawaii.
I. JOB SUMMARY/RESPONSIBILITIES:
• Performs duties related to the scheduling and processing of patients for medical services according to established guidelines.
• Provides information for financial assistance to patients in identifying resources to cover anticipated clinic charges not covered by health plan, insurance, or other sources.
II. TYPICAL PHYSICAL DEMANDS:
• Essential: standing, walking, finger dexterity, seeing, hearing, speaking, repetitive arm/hand motions
• Frequent: reaching below shoulder level, frequent gripping of an object.
• Occasional: sitting, stooping/bending, twisting body, lifting, pushing/pulling and carrying weight up to 20 pounds, reaching at shoulder level.
• Operates computer, printer, calculator, telephone.
III. TYPICAL WORKING CONDITIONS:
• Not substantially subjected to adverse environmental conditions.
IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:
• High school diploma or equivalent.
B. EXPERIENCE:
• One (1) year general office or clerical experience, preferably in a healthcare related setting, such as a clinic, hospital, health care agency, medical insurance, physician's office, etc.
• Experience to demonstrate:
o Ability to operate office equipment such as computer, copier, facsimile, and telephone.
o Ability to communicate effectively in English, both verbally and in writing.
o Ability to keep accurate records and do mathematical calculations.
• Knowledge of ICD-10 & CPT coding and medical terminology preferred.
• Prior experience with computerized scheduling systems preferred.
Equal Opportunity Employer / Disability / Vet
#queens11
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