Position Summary:  To perform a variety of problem resolution and clerical tasks carrying independent judgment.

Principal Responsibilities:

Typical

• Maintains records of work performed.

• Files records and correspondence

• Reports Cytology results to CPL clients

• Act as a liaison between the Cytology laboratory and CPL clients

• Trouble shoots and resolves problems with client.

• Act as a liaison between the Cytology department and other CPL departments.

• Trouble shoots and resolves problems with other CPL regions.

Periodic

• Files both normal and abnormal slides for future reference

• Perform related clerical and other duties including operation of various office machines, and special laboratory equipment.

• Aid sister department with laboratory tasks.

Scope:  Responsible for assigned clerical tasks.  Responsible for adherence to safety requirements involved with specimen handling.  Promotes quality client relations and creates supportive climate by serving as a role model.  Respects and maintains the confidentiality of information relative to the laboratory. Adheres to laboratory policies and regulations. Works with minimal direction; consults with cytotechnologists and Cytology Support Lead and supervisor as needed.  Operates general laboratory equipment, including but not limited to: telephones, computer keyboards, manual and automated stainers.  Effectively communicates via written, verbal, face-to-face, telephone and computer methods.

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards.  Employees are expected only to access PHI when it is required to fulfill job duties.

Education: High School Diploma or GED

Experience:

Required - one year of general clerical related duties and problem resolution experience.

Preferred - two years of general office experience to include pathology lab experience.