Landing that perfect dream job could be right under your nose as a Process Coordinator in our St. Louis, MO office with our Strategic Partners Group division. We are seeking a collaborative, customer service-oriented individual with great project coordination and communication skills.  As a Process Coordinator, you will be responsible for processing electronically and manually submitted claim/job assignments for our CCA Global Members, contacting contractors and flooring stores regarding accepting claim assignments, contacting customers to provide claim assignment information, and processing electronic claim update records.

Our Process Coordinator will:

• Process all claims/jobs received, assuring all notes and preferences are reviewed prior to assignment to CCA member(s), and make outbound calls as required or to verify assignment information and/or acceptance. 
• Process electronically received claim/job updates from assigned CCA member and/or generated by other integrated systems verifying accuracy of information.
• Handle and reconcile assignment records to assure every new claim/job is properly recorded and/or assigned in our internal CTS system. 
• Assist with daily incoming department email communications, including system generated confirmations and necessary assignment updates.
• Perform data entry of current and new member contacts as well as job billing data into our internal CTS system. 

Do our requirements match YOUR background?

• At least 1-2 years’ related customer service experience.
• Superior organizational and attention to detail skills.
• Excellent verbal and written communication skills.
• Comfort managing multiple projects simultaneously.
• Ability to learn new software systems easily.
• Data entry experience is a plus.

How we take care of YOU

• We provide YOU the ability to collaborate with a passionate group of leaders, peers, and amazing Members.
• We recognize YOU for your accomplishments and contributions through development, growth and compensation!
• We care about you AND your family.  We want to make your life better and easier.  Our benefits exist so you are well taken care of, and we support you and your loved ones through life’s various stages and situations.
• Flexible working environment with hybrid options available.

What’s so special about us?

CCA Global Partners remarkable cooperative business model empowers thousands of entrepreneurs to succeed in a marketplace that is impacted by widespread consolidation. Our mission is to empower entrepreneurs and independent business owners by providing them the scale, resources and innovation that create sustainability, growth and effective competition in today’s evolving marketplace.

EOE M/F/D/V