Job Description

Description

Job Description:

The Intelligence Group (IG) of Leidos has a career opportunity for a talented Quality Assurance Manager to support our Portfolio of programs in Chantilly, VA or Aurora, CO. This position serves as the member of a team with the responsibility to ensure the highest quality service is provided to the customer through the performance of regularly scheduled internal process audits, the monitoring of performance measures and the consistent facilitation of structured improvement activities. The successful candidate will possess high energy, have a passion for quality, and be self-motivated. The environment demands the ability to quickly establish working relationships with coworkers/customers and be able to manage the difference between customer defined quality standards vice Leidos defined quality standards.

PRIMARY RESPONSIBILITIES:

• Manage program instantiation of the Quality Management System
• Perform continuous product and process improvement activities
• Deploy and implement appropriate QMS processes vis-à-vis customer defined quality standards and processes
• Implement audit practices for internal processes and products
• Ensure adherence to all customer quality standards, Leidos policies, and best practices 
• Support the development of performance metrics
• Track, analyze and report to program management on trends found in the performance metrics
• Provide the program managers with timely metrics and audit outcomes to gauge progress towards quality objectives
• Report to management on Quality Achievement and act as liaison for enterprise quality initiatives for the program(s).
• Review and submit contract deliverables
• Other duties as required

BASIC QUALIFICATIONS:

• Experience with IT Service Management Projects
• BA degree and 8-12 years of relevant experience or Masters with 5-7 years of prior relevant Quality Management experience.
• Active Top Secret/SCI clearance with Polygraph
• Lean Six-Sigma Green Belt or Better
• Experience auditing to external quality standards such as ISO9001/ISO20000
• Experience managing and developing performance metrics
• Understanding of ITIL principles (ITIL Foundation training or equivalent)
• Ability to multi-task, complete tasks without direct supervision, and function in a dynamic, fast-paced environment
• Excellent verbal and written skills

• Proficiency with MS Office Products (Word, Excel, Visio, PowerPoint, & Project)
• Ability to support limited domestic travel

Pay Range: