Job Description

About Palisades Tahoe

Palisades Tahoe is the largest ski resort in the Lake Tahoe region, boasting 6,000 skiable acres across eight peaks. The more than 70-year-old resort celebrates a rich history as the host of the 1960 Winter Olympics, the Spring Skiing Capital, and home mountain to dozens of Olympic and World Cup athletes across multiple snow sports. With an average annual snowfall of 400 inches, Palisades Tahoe frequently operates the longest ski and snowboard season in Lake Tahoe. The European-inspired Village at Palisades Tahoe offers year-round events and over 50 bars, restaurants, and boutiques, many of which are locally owned and operated. Palisades Tahoe is on the .

A Great Job and Benefits to Match:

• Free skiing + riding privileges to 14 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
• 401(k) plan with generous company match
• Free lift tickets, plus 50% off lift tickets
• 25%-50% discount at Food & Beverage locations at Squaw and Alpine
• 30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more
• Employee Assistance Program (EAP)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

 Applicants must be 18 years of age.

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

1. Provide customers with top quality customer service in a friendly and positive manner.
2. Greet all guests and answers questions about Squaw Valley activities and equipment.
3. Assist in setting up activity equipment
4. Ensure all guest know the activity rules.
5. Conduct safety training and assists guests with becoming familiar with the operation of the activity, safety and procedures.
6. Rent equipment, process cash, credit cards or debit payments and account closeout at the end of the day.
7. Maintain the tube runs, ice rink, shovel or rake snow to provide a consistent surface
8. Maintain the cleanliness of the activity area; pick up litter and empty trash, snow removal as necessary. Ensure facility maintains a clean and professional appearance. 
9. Assists with the cleaning, repair, inspection and maintenance of the activity equipment

Competencies and Job Requirements:

1. Effective communication skills, oral & written
2. Strong sense of customer service & safety awareness
3. Able to understand and follow verbal and written instructions.
4. Have a neat & clean appearance in compliance with the company grooming standards
5. Punctual, able to report at scheduled start time
6. Work well as part of a team.

Preferred:

1. Knowledgeable about all aspects of Olympic Valley or be able to locate information.  Should have general knowledge of Alpine Meadows.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 90% or more of a normal 8 hour work shift. Must be capable of frequently carrying, lifting. pushing or pulling up to 50lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions:

Indoor/Outdoor: While performing the duties of this job, the employee will frequently be exposed to outside weather conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate to loud.

Equipment Used in Job: Snow tubes, POS, fencing, shovels, rakes,

Experience

Required

• Previous experience working with the public

Education

Required

• High School or better

Behaviors

Required

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Preferred

• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

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