This job is responsible for assisting the CNO in assuming responsibility for the strategic vision, long term planning, direction and overall accountability for patient care services; communicates and interprets organizational and departmental missions, goals, and objectives for all areas of responsibility; and provides leadership and direction in the assessment, planning, implementation, and evaluation of activities. Assists the CNO in directing personnel in order to provide service to all customers. Service includes patient advocacy, while ensuring mechanisms for quality safety and compliance. Dedicated to staff competency, this job is a mentor and offers guidance to their nursing leadership team. Assists the CNO in planning and controlling the physical environment, materials, equipment and supplies to provide competitive cost effective care to patients. Coordination with executive administration and other interdisciplinary groups on policy formation, performance Improvement, information systems and risk management is an expectation. This job participates in and represents the company at community and professional activities to enhance customer service. This job is dedicated to Professional Development and training for nurses and ancillary staff at all levels of clinical employment.

Education

Required - Bachelor’s degree in Nursing, Healthcare Administration, Business Administration or other health related focus area

Preferred - Master’s degree in Nursing

Work Experience
Required - 5 years nursing experience in a hospital setting

3 years experience in successfully managing complex hospital and patient care delivery

Experience in areas of responsibility.

Certifications

Required - Current State of Louisiana RN license

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information. Must be proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals.
• Knowledge of principles and methods involved in education, orientation, evaluation and supervision.
• Good organizational skills
• Good time management skills and self directed
• Demonstrates good judgment and conflict resolution skills
• Excellent interpersonal skills

Job Duties

• Ensures quality of care & patient satisfaction measured by division performance reviews, accreditation and regulatory compliance, and patient advocacy scores
• Builds an engaged workforce through leadership, talent development and collaborative employee relationships
• Oversees research, education & training to support cutting edge patient care and services
• Ensures operational profitability with sound financial performance
• Develops and achieves long-term strategic business plans through effective relationship building, communication, planning, and fundraising
• Oversees the physical & technological infrastructure and develops organizational structures, programs, and processes

Other related duties as required.  The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

This employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands

The physical essential functions of this job include (but are not limited to) the following:  Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties performed routinely require exposure to blood, body fluid and tissue.

The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.