Restaurant Manager (FOH)
Employer
- Crescent City Recruitment Group
Job Description
Our client has an exciting opportunity for an experienced front of the house restaurant manager in New Orleans, La. Must Be Authorized to work in the United States.
Responsibilities
• Manage all areas of operations for including marketing and human resources,
while ensuring the Company’s standards of quality, service, and operations are
maintained.
• Manage operations during scheduled shifts that include daily decision-making,
staff support, scheduling, planning while upholding standards, product quality,
and cleanliness.
• Frequently interacts with guests to ensure they receive a great experience;
follow up on any issues and complaints they may have.
• Ensures all newly hired team members follow and complete their appropriate
training plan, including required electronic paperwork.
• Maintain an accurate and up-to-date manpower plan of Department staffing
needs.
• Prepares schedules and ensures that their department is staffed for all shifts.
• Staff, train, and develop their department’s hourly team members through
ongoing feedback and coaching, the establishment of performance expectations
and by conducting performance reviews on a regular basis.
• Identify operational opportunities to build sales and control costs; develop and
implement plans to address opportunities (i.e., R&M, marketing).
• Perform liquor, wine, and beer check in to ensure proper invoicing.
• Ensure proper security procedures are in place to protect team members’,
guests’ and Company assets, including security of beer walk-in, liquor room,
store room, freezer and office.
• Prepare shift reports.
• Directly supervise team members, coaching, correcting behaviors as needed,
and providing recognition to continuously improve performance.
• When acting as Manager on duty, oversee all of the restaurant’s operations, and
conduct root cause analysis as needed to guarantee operational efficiency and
excellent guest experience.
• Ensure great food is served to every guest through managing all team members.
• Manages inventory efficiently, accurately, and in a cost-effective manner.
• Fosters open communication with BOH and FOH staff.
Requirements
At least 2 years experience working in a full service Restaurant as a Manager
Bachelor's Degree preferred
Restaurant Managers must possess superb communication and customer service skills necessary to connect
with a diverse customer base and motivate a top-performing team. Our ideal
Restaurant Manager is a flexible and customer-focused employee who thrives on a
somewhat chaotic work environment. You must also have strong organizational skills
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Location
Saint Bernard, LA
-
Date Posted
1301 days ago
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