Restaurant Manager (FOH)

Employer
  • Crescent City Recruitment Group

Job Description

DESCRIPTION

Our client has an exciting opportunity for an experienced front of the house restaurant manager in New Orleans, La. Must Be Authorized to work in the United States.

Responsibilities

• Manage all areas of operations for including marketing and human resources,

while ensuring the Company’s standards of quality, service, and operations are

maintained.

• Manage operations during scheduled shifts that include daily decision-making,

staff support, scheduling, planning while upholding standards, product quality,

and cleanliness.

• Frequently interacts with guests to ensure they receive a great experience;

follow up on any issues and complaints they may have.

• Ensures all newly hired team members follow and complete their appropriate

training plan, including required electronic paperwork.

• Maintain an accurate and up-to-date manpower plan of Department staffing

needs.

• Prepares schedules and ensures that their department is staffed for all shifts.

• Staff, train, and develop their department’s hourly team members through

ongoing feedback and coaching, the establishment of performance expectations

and by conducting performance reviews on a regular basis.

• Identify operational opportunities to build sales and control costs; develop and

implement plans to address opportunities (i.e., R&M, marketing).

• Perform liquor, wine, and beer check in to ensure proper invoicing.

• Ensure proper security procedures are in place to protect team members’,

guests’ and Company assets, including security of beer walk-in, liquor room,

store room, freezer and office.

• Prepare shift reports.

• Directly supervise team members, coaching, correcting behaviors as needed,

and providing recognition to continuously improve performance.

• When acting as Manager on duty, oversee all of the restaurant’s operations, and

conduct root cause analysis as needed to guarantee operational efficiency and

excellent guest experience.

• Ensure great food is served to every guest through managing all team members.

• Manages inventory efficiently, accurately, and in a cost-effective manner.

• Fosters open communication with BOH and FOH staff.

Requirements

At least 2 years experience working in a full service Restaurant as a Manager

Bachelor's Degree preferred

Restaurant Managers must possess superb communication and customer service skills necessary to connect

with a diverse customer base and motivate a top-performing team. Our ideal

Restaurant Manager is a flexible and customer-focused employee who thrives on a

somewhat chaotic work environment. You must also have strong organizational skills

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