Job Description

Summary

The Scrum Master role is responsible for coaching Genworth’s agile teams in scrum practices to continually increase the effectiveness of the team.

Responsibilities

Coach and Educate

• Guide teams into the Agile methodology, providing employees with feedback and means of improvement.

• Build and coach multiple high performing agile individuals, teams, and Genworth on agile mindsets and behaviours in a way that ensures full team engagement.

• Build an end to end value driving mindset for cross functional teams

• Empower agile teams in building, growing and sustaining a thriving agile team

• Foster close collaboration across teams and the enterprise encouraging cross-skilling and value delivery.

Team Support

• Ensuring that goals, scope, and product domain are understood by everyone on the team.

• Coaching the team in self-organisation and cross-functionality, ensuring that the team is prioritised over the individual.

• Helping the team to create high-value products whilst removing impediments and obstacles to the team’s progress.

• Facilitating communications across the team and resolving differences.

• Facilitating Scrum events, ceremonies and rituals.

Agile Leadership

• Working with the Product Owner to setup and establish new agile teams.

• Effectively communicate agile principles, scrum practices and overall operating model across the organisation.

• Contribute as a thought leader to incorporate current Agile trends while keeping an eye to the future with respect to market innovations.

• Coach TechOps leadership in agile practices to ensure adoption of best practices from top-down

Most Frequent Contacts

In addition to others within the department, this role interfaces with other internal functions, including most frequently:

• Head of Agile Transformation

• Operations

• Human Resources

• Extended Leadership Teams

This role also interacts regularly with external stakeholders including:

• Vendors and Contractors

Qualifications – Required

To be successful in this position, the applicant would be expected to have or demonstrate the following:

• Bachelor s degree in Information Technology and/or Business, Management and 5+ years of relevant experience in End-to-end Technology Delivery, Operations management, Business Strategy and/or Change Management.

• Minimum 5 years’ professional experience in the agility arena with deep, hands-on knowledge of Lean and Agile tools, and techniques

• Excellent understanding of software development life cycle management, and project management expertise

• A proven ability to differentiate between the myriad of agile frameworks that exist in the market and experience in applying various elements based on fit-for-purpose solutions during a transformation journey

• Can constructively challenge the status quo to enable positive change

• Scrum coach certification, scrum master certification, experience coaching at large organizations or Fortune 500 companies

• Highly pragmatic, practical minded person with an absolute focus on rapid delivery of customer value

• Capability builder - able to identify and build the capability and confidence of individuals and teams

• Systems thinker, understanding that the organisation operates as a part of a complex network and will work closely with your peers to ensure alignment and share best and worst practices.