Job Description

About Palisades Tahoe

Palisades Tahoe is the largest ski resort in the Lake Tahoe region, boasting 6,000 skiable acres across eight peaks. The more than 70-year-old resort celebrates a rich history as the host of the 1960 Winter Olympics, the Spring Skiing Capital, and home mountain to dozens of Olympic and World Cup athletes across multiple snow sports. With an average annual snowfall of 400 inches, Palisades Tahoe frequently operates the longest ski and snowboard season in Lake Tahoe. The European-inspired Village at Palisades Tahoe offers year-round events and over 50 bars, restaurants, and boutiques, many of which are locally owned and operated. Palisades Tahoe is on the .

A Great Job and Benefits to Match:

• Free skiing + riding privileges to 14 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
• 401(k) plan with generous company match
• Free lift tickets, plus 50% off lift tickets
• 25%-50% discount at Food & Beverage locations at Olympic Valley and Alpine Meadows
• 30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more
• Employee Assistance Program (EAP)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Applicants must be 21 years of age.

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

1. Provide a safe environment for staff and guests 24 hours a day. 
2. Patrol the Resort using the Protrac security system and provides protection to all guests and employees. 
3. Be visible and accessible at all times, watching for potential ski thieves, ticket scalpers and public assistance.
4. Check doors and windows of buildings to ensure they are tightly closed and locked; notes in written log any unlocked doors/windows; submits information to managers.
5. Transport guests and staff as needed.
6. Accompany any and all requests for money escorts.
7. Drive ticket seller to Resort at Squaw Creek.
8. Unlock ticket portals and turn on lights and heat 30 minutes prior to opening.
9. Identify safety hazards and either remedy the problem or report to Risk/Safety Manager.
10. Responds to alarms and dispatched calls; decides what actions to take based on situation, facts known and position limitations.
11. Put up flags in appropriate spots.
12. Maintain comprehensive Security Log.
13. Interact with fire department and law enforcement as required and to assist all departments when necessary. 
14. Complete accurate and thorough incident reports

Competencies and Job Requirements

1. Knowledge of basic security and fire inspection procedures.
2. Able to follow all policies and procedures contained in Security Manual
3. Effective communication skills, oral & written
4. Strong sense of customer service & safety awareness
5. Able to understand and follow verbal and written instructions.
6. Have a neat & clean appearance in compliance with the company grooming standards
7. Punctual, able to report at scheduled start time
8. Work well as part of a team.
9. Skill in observing situations and decision making.
10. Able to work with minimum supervision
11. Effectively communicate with people in potentially stressful situations.
12. High level of interpersonal skills to handle sensitive and confidential situations

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and smell. Must be capable of walking or standing  90% or more of a normal 8 hour work shift. Required to walk over uneven terrain such as hiking trails or snow. Must be capable of frequently pushing or pulling up to 50lbs, occasionally lifting or carrying up to 50lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions:

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to outside weather conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

Equipment Used in Job: None

Experience

Required

• Valid Drivers License and clean driving record
• Valid California Guard Card is required before you start work
• 1 year(s): Security experience and/or training; or equivalent combination of education and experience

Preferred

• Basic CPR/AED and first aid training
• Experience in law enforcement

Education

Required

• High School or better

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