Job Description

Overview

American Security has been delivering ‘peace of mind' to our customers for over 45 years! We are an innovative team of safety and security professionals that bring a customer service mindset to all of our duties. Our reputation has been built on customer responsiveness and employee engagement strategies.

Job Skills / Requirements

American Security & Investigations LLC is looking for a passionate and dynamic Area Manager to provide leadership training on strategic competencies to grow the business in the Twin Cities. The role functions as a partner to leaders in the field to deploy strategies in alignment with our L.E.G.S. strategy and increase retention for a highly-engaged workforce.

Key Responsibilities

• Drives our Leadership Engagement Growth and Safety Enterprise strategy to leadership and associates
• Focuses to reduce turnover through engaging current employees
• Manages site managers/supervisors in the field to ensure customer expectations and agreed upon KPIs are met
• Take corrective action with employees as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate
• Advises facility service managers on labor issues including safety, security, employee relations, scheduling, training, grievances, etc.
• Ensures facility services managers and supervisors are adhering to company policy and administering practices in fair and equitable manner
• Develops, monitors, and reports on operating costs within functional areas. Alerts management of cost and labor over run. Makes recommendations and implements solutions
• Possesses the will to “own” their area, create a zero loss culture by not accepting any cancellation without a fight; remains engaged and helps resolve issues quickly and efficiently
• Keeps safety a top priority: Provides near miss reporting and drives process improvements by identifying near misses and completing safety audits

Marsden Leadership Expectations:

• Focus on self through effective communication, instilling trust, and growing the team with courageous conversations.
• Creates a positive culture by managing conflict and operating in a collaborative manner to drive customer and associate engagement
• Drives results by directing work and planning to manage through the complexity of the role
• Builds effective teams by attracting and developing top talent
• Operates with a strategic mindset to ensure customer focus is the most important goal to grow the business and retain current customers

Skills and Qualifications

• Must have a coaching mindset and be a champion of your team
• Clearly and effectively formulate directions for others, effectively conveying expectations and what success looks like
• Build authentic relationships within the organization, with customers, and with the community
• Must have experience managing complex projects and bids
• Clearly demonstrates exceptional business acumen, critical thinking, sound decision making, and creative problem-solving skills
• Demonstrated ability to execute on established strategic vision to drive successful completion of objectives and key results
• Exceptional communication, organizational and interpersonal skills, with strong ability to make decisions and collaborate across the team
• Proficient written and verbal English communication
• Ability to work in a fast-paced environment with changing priorities.

Education and Experience Required

• 5 - 7 years of security supervisory, military, or law enforcement experience
• Progressive leadership experience in security or similar environment
• Experience in a mobile leadership role with responsibility for a decentralized workforce and multiple customers

Salary

• Dependent on qualificaions

Education Requirements (Any)

Associates degree or 1-3 years equivalent experience

Additional Information / Benefits

American Security and Investigations is an Affirmative Action, Equal Opportunity Employer. ASI does not discriminate against any employee or applicant for employment because of race, age, sex, creed, ancestry, disability, sexual or affectional orientation, marital, or veteran status, color, religion, national origin, status with regard to public assistance or any characteristic protected under federal, state or local law.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan

This job reports to the Area Manager/Director of Operations

This is a Full-Time position Business Hours- may require weekends and evenings .

Number of Openings for this position: 1 more