Job Description

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Portfolio Analytics & Strategy Specialist within PNC’s Credit Life Cycle Analytics Group, you will be based in Wilmington, Delaware, Pittsburgh, PA, Cleveland, Ohio, Birmingham, AL, Charlotte, NC, Chicago, IL, Houston, TX, Kalamazoo, MI, Tyson's Corner, VA, or Washington, DC area.
• Collaborate with Marketing, Product and other partners to develop and manage targeting, contact and testing strategies to optimize performance of Direct Marketing acquisition channels for all Consumer Lending products, including Home Equity, Direct Auto, Education Lending and Unsecured Installment Loans
• Leverage knowledge of lending products and marketing channels to execute monthly audience selection strategy of marketing campaigns
• Work across diverse stakeholder groups to build consensus on strategy implementation and monthly campaign execution
• Create and maintain documentation related to risk management, pricing, data processing, audit controls and process management
• Leverage business and product expertise to rigorously analyze large datasets, improve risk adjusted returns, deliver profitable growth, and communicate conclusions.
• Apply predictive models, third party data, and other tools to optimize targeting and audience selection
• Evaluate new initiatives, provide pre and post launch analysis and collaborate with partners for successful implementation
• Use data mining tools to develop suppression expansion strategies and/or new suppression strategies to manage customer experience and profitability
• Support data extraction and data preparation for analytical purposes, reporting, documentation, business controls and vendor data requirements
• Develop strong working relationships across all business partners and presenting results to business partners and senior management
The successful candidate will have the following:
• BS/BA in STEM area and 3+ years of related experience or Master’s in STEM area and 1+ years of related experience. Masters in Statistics/Quantitative, Economics, Finance or Math preferred.
• Excellent communication and presentation skills
• Strong leadership to drive results
• Great sense of urgency to deliver results on time
• Proactive and independent thinker
• Technical skills: Hadoop (Hive/Impala), SQL, SAS, Tableau, Statistics, Teradata, Python (preferred)
• Business knowledge: Consumer Lending Products and Acquisitions pre-screen process (preferred)
• Some travel required

Job Description

• Provides financial and regulatory reporting and analyses to maintain adequate controls over the financial and regulatory reporting processes. Responsible for running complex business performance, risk and operational analytics. May include the development of analytical methods/models to assess market, credit and/or operational risk of new and existing financial products.
• Leverages business / product expertise to rigorously analyze large datasets, improve risk adjusted returns, deliver profitable growth, and communicate conclusions. Synthesizes analytical results and develops, recommends, and implements business strategies that improve lending decisions, assist in managing risk, increase revenues, reduce exposure to losses, meet business goals, and improve performance. Establishes baselines for strategies and tracks actual performance to expectations.
• Applies predictive models, third party data, and other tools to develop and execute appropriate segmentation and targeting for acquisition and portfolio strategies to provide insight into portfolio risk. Manages engagements with internal and external information suppliers ensuring solution is fit for purpose while maintaining appropriate governance and oversight.
• Works with business, credit, data, and model development partners to design, develop, and monitor test designs and analytical reporting to track and enhance strategies. Designs / enhances standard reporting suites for regular product / portfolio reviews.
• Collaborates with the line of business, Finance, and Risk partners to assess and establish credit risk appetite and to understand its implications, as well as to establish policies and procedures governing the identification, monitoring, and management of risk appetite.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Analytical Approach – Synthesizes ideas and information required for process improvement into a manageable form.

Banking Products – Knowledge of and ability to provide products and services available through the retail banking branch.

Big Data Management and Analytics – Knowledge and ability to plan and execute, big data management and analytics.

Business Analytics – Knowledge of technologies, techniques and practices for the evaluation of business performance data; ability to analyze business performance using advanced statistical methods to justify and drive future business planning decisions.

Credit Risk – Knowledge of processes, tools, and techniques used to determine the degree of credit risk in a given transaction or customer relationship; ability to assess, rate and manage exposure to credit risk.

Mathematics of Financial Instruments – Knowledge of and ability to perform the mathematical calculations that underlie various financial instruments.

Operational Risk – Knowledge of policies and processes for operational risk management; ability to use tools, data, and best practices to identify, assess, and manage operational risk exposures.

Performance Measurement – Knowledge of and ability to utilize a variety of methods to measure the performance on a particular portfolio against industry benchmarks and related parameters.

Predictive Analytics – Knowledge of, experience with and ability to use the tools, processes and practices for predicting business trends and providing forecasts that drive business decisions and business planning.

Pricing Models and Analytics – Knowledge of pricing tools, techniques and methods; ability to assess analytical and pricing models through the use of statistical principles.

Regulatory Environment - Financial Services – Knowledge of and ability to help an organization adapt to applicable federal, state, local, and company-specific regulations, policies, and guidelines affecting business practices.

Risk Management Banking – Knowledge of and ability to use tools, regulations, and business practices to assess and control an organization's exposure to risk.

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Bachelors

Additional Job Description

Benefits