Job Description

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

Are you interested in working alongside an industry leading giant? This role might be just the right fit for you!
Position Summary: Accountable for expanding existing relationships and delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of client accounts, directly supplying to key business outcomes such as revenue growth, client retention, client satisfaction, and enhancing AJG's value to our clients and prospects. Grows revenue by successfully counseling clients on additional lines of insurance, consistently achieving operational productivity and performance metrics.
Key Responsibilities:

• Successfully growing and profitably managing an assigned group of client accounts;
• Building relationships with existing clients by providing exceptional ongoing customer care
• Reviewing existing accounts for additional lines or limit increase opportunities
• Securing existing business and actively driving the sale of additional services and lines of coverage
• Drives the insurance program design, marketing and service strategy for their clients;
• Takes a leadership role in the renewal process.
• Leads appropriate resources to address the client's needs.
• Coaches Client Service Managers and/or Associates through continuous learning, honest feedback, and strong talent development strategies.

Required:

• Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience.
• Producer's license.
• Proficiency in Microsoft Office applications.
• Strong written and verbal communication skills.
• Proficient in using technology as a tool to maximize productivity and quality.
• Previous experience managing client relationships.
• Solid financial acumen.

Desired:

• Insurance knowledge - P&C experience required.

Work Traits:

• Builds collaborative and mutually meaningful relationships with internal and external clients.
• Effectively balances a strong client focus with maximizing operational efficiency.
• Effectively manages/balances multiple and sometimes competing priorities.

U.S. Eligibility Requirements:

• Interested candidates must submit an application and resume/CV online to be considered
• Must be 18 years of age or older or must demonstrate legal capacity to enter a contract
• Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
• Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization
• Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.
Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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