Job Description

Company Overview

INFICON is a leading provider of innovative instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes and complete factories. These analysis, measurement and control products are essential for gas leak detection in air conditioning/refrigeration, and automotive manufacturing. They are vital to equipment manufacturers and end-users in the complex fabrication of semiconductors and thin film coatings for optics, flat panel displays, solar cells and industrial vacuum coating applications. Other users of vacuum based processes include the life sciences, research, aerospace, packaging, heat treatment, laser cutting and many other industrial processes. We also leverage our expertise in vacuum technology to provide unique, toxic chemical analysis products for emergency response, security, and environmental monitoring. 

Position Overview

The Technical Writer will be responsible for end-user documents and videos in accordance with the company’s strategies and standards. They will work closely with  subject matter experts to understand the technical information and interpret it accurately to create operating manuals, user guides, quick reference material, application and technical notes, training materials, etc. The position requires overseeing publications from initiation to release.

Essential Job Responsibilities:

• Guide the Technical Publications team in the development of documents, videos and other communications in support of the INFICON brand, its products and technologies.
• Work with product engineering, development, customer support, product marketing teams and others to produce well-written, error-free materials, that allow our customers to succeed in learning about and using our products.
• Train users on the structured authoring tool.
• Oversee translation supplier.
• Identify and remove roadblocks that compromise technical documentation deadlines.
• Assure procedures and work instructions are up-to-date and in accordance with required standards and Quality (ISO9001) guidelines.
• Assure project source files and records of work and revisions are maintained and easily accessible.
• Assure the company grammar standards are up-to-date and easily accessible.
• Analyze process flow and research best practices for continuous improvement.
• Other projects as required.

Required Qualifications:

• A Bachelor of Science Degree in Technical Communication, Engineering, Science, OR other related technical disciplines.
• 3+ years experience writing and editing product documentation in a collaborative environment.
• Excellent verbal and written communication skills required, as well as exceptional attention to detail and proofreading abilities.
• Experience with project management required.
• Proficiency with structured authoring.
• Proven experience with video creation, editing and publishing.
• Ability to work in a fast-paced, quickly changing technical environment.
• Experience using Adobe Creative Suite.

INFICON provides a dynamic work environment that promotes diversity, equity, and inclusion. Our employees experience on-going green initiatives, flexible work hours, and a variety of health and wellness programs.

INFICON's forward thinking approach offers countless opportunities to design, support, and manufacture a diverse product portfolio that expands globally. our Lean and Agile work environment offers a competitive salary, relocation assistance, a discretionary bonus and generous employee benefits; major medical, dental, health, vision, 401K, PTO, tuition reimbursement and more!

IND123

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)