Technology Operations Specialist

  • Bank of America

Job Description

Job Description:

Responsible for providing Applied Engineering and Environment Services support.


  • Work in collaboration with development, code management, operations, and other technical subject matter experts and coordinate the integration of infrastructure components, new technologies and/or solutions that affect all areas such as network, operating systems, web services, fail-over capability, supportability, and maintainability.
  • Provide support for existing BladeLogic Jobs and Scripts as well as create new solutions.
  • Triage issues in a broad range of java based distributed software technologies
  • Provide deployment support, which can include both automated and scripted executions.
  • Ability to work flexible schedule. Position will require split shift coverage (10am-7pm ET) 1-2 weeks per month, possible weekend coverage and weekend on-call rotation support.
  • Communicate effectively
  • Enjoy working individually with minimal supervision
  • Enjoy working collaboratively with various geographically dispersed teams in the organization
  • Be able to multitask
  • Assist with designing scalable, secure, fault tolerant systems
  • Create & configure monitoring tools to proactively prevent issues in environments

Required Skills:

  • Strong troubleshooting acumen, in Bladelogic, Weblogic, Java application troubleshooting, SSH, SSL, Linux command line.
  • Able to learn and adapt quickly.
  • Excellent Communication Skills.
  • Excellent planning & execution skills.
  • Having good understanding on Application Development Environments and its various components.
  • Strong Oral/Written communication and able to lead and be vocal during triage bridge lines.

Desired Skills:

  • Scripting experience with PowerShell, Shell and YAML
  • Experience with the Horizon stack including JIRA, BitBucket, Artifactory, Jenkins, Ansible Tower, XLR, and Datical.
  • Windows and Unix background.
  • Remedy experience
  • Splunk Experience
  • MS Office experience


1st shift (United States of America)

Hours Per Week: