Job Description

Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:

• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details

Are you looking to work at an exciting, iconic Lake Geneva area resort that has mastered the art of guest service? Then The Abbey Resort is The Lake Geneva Experience you are looking for! We aim to hire individuals who are ready and committed to Be The Difference by creating memorable experiences in the lives of all we serve.

As part of the Benchmark Pyramid global hospitality and Abbey Resort family you are considered to be a ‘transformational agent’ for our guests and ‘the best of the best’! You will have the opportunity to join an incredibly talented team at an all service resort situated on the beautiful shores of Geneva Lake. Our property mission is to exceed guests’ expectations by genuinely creating lasting memories through our commitment to maintaining positive attitudes, providing outstanding service and superior accommodations.

Every Guest, Every Employee, Every Time!

We offer an array of great benefits for all Abbey employees including on property discounts in the Waterfront Shop, Waterfront and 240 West Restaurants, Café Latte, Avani Spa and Salon, as well as discounted room rates for friends and family. We also offer on the job training, uniforms, recognition programs, housing options, free parking, and free employee meals through our Employee Galley.
Scheduled hours may vary based on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours in order to properly support overall operations. We’re always ready to lend a helping hand, as such, you would be required to perform other tasks and duties as assigned.

If you are ready to come Be The Difference – apply now!

What you will have an opportunity to do:

As part of the Property Operations team, the Painter / Carpenter at the Abbey resort, along with maintenance team members, are responsible for identifying facility problems and correcting them. You will aid in helping keep the resort not only functional but esthetically pleasing to the eyes of all our guests. Your job may require you to work on several different projects. This gives you an exciting change to the pace of your job every day.

Your Role:

• Resolves guest’s problems and handles all guest requests.
• Identifies problems, initiates work orders, accomplished assigned work orders and does all necessary repairs.
• Performs preventative maintenance and maintains logs in an organized manner.
• Make on-site preparations for building scaffolding and the covering of fixtures and fill cracks and holes with appropriate material like plaster.
• Prepare walls and other surfaces for painting by using sandpaper, scraping and removing old paint, painting and re-painting.
• Woodwork touchups including repairing and refinishing wood and drywall surfaces.
• Preventative maintenance for the construction and repair of carpentry items. (For example: desks, shelves, cabinets, walls, ceilings, and walls etc.).
• Hanging wallpaper.
• Installing tiles and grouting.
• Identifying and matching paint and stain colors.
• Performs preventative maintenance and maintains logs in an organized manner.
• Responsible for correct use of office equipment, EMS system and Life Safety Systems, (training provided).
• Designing and constructing furniture.
• Purchasing materials and maintaining inventory.

Your Environment:  Works in all areas of the property, both indoors and outdoors possible in inclement weather. Variety of surfaces and must be able to work at various heights on ladders, roofs, etc.

What are we looking for?

The right person will be show excellent customer service skills, must be passionate about service and should thoroughly enjoy creating excellent experiences for our customers. Attention to detail and excellent communication skills are a must!

In addition, the right candidate match should have or be able to:

• High school diploma or equivalent.
• Two – Four years experience in a similar job in the hospitality industry is preferred.
• Ability to use hand tools and power tools.
• Ability to hang wallpaper.
• Ability to repair and paint drywall and other surfaces using rollers, brushes and spray gun.
• Abilities to remove, construct, repair, and refinish carpentry items.  (i.e. ceilings, walls, floors, furniture, etc.)
• Ability to install tiles and grout.
• Ability to refinish woodwork requiring staining, varnishing, and lacquering.
• Knack for working under pressure in a fast-paced environment
• Someone who is available to work various shifts to include weekends and holidays
• Ability to walk, stand, reach, crouch, bend, push/pull throughout duration of shift.
• Ability to lift, push, pull, carry up to 50 lbs.

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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