The Opportunity

Delaware North Parks and Resorts is hiring friendly, outgoing, and customer-service focused seasonal Front Desk Clerks to join our team at Yellowstone Vacations in West Yellowstone, Montana. On the job training is available.

At Delaware North, we care about our associates professional and personal wellbeing. We have a comprehensive benefits program designed to give our associates the comfort, safety, and stability they need to deliver exceptional service to our guests. All associates are eligible for benefits including weekly pay, employee assistance program, training and development, employee discounts, and flexible work schedules. Medical, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, and tuition reimbursement are available for eligible associates.

Some location may implement a vaccination requirement in the future if required by federal, state, local law.

Responsibilities

Provide excellent customer service.
Greet and register guests via a centralized registration system.
Answer phone calls and provide accurate information on our services.
Take reservations and make charges to customer credit cards.
Cash handling and accountability; maintain accurate paperwork as it relates to front office operations.
Outfit guests in proper attire for their activities.
Resolve small issues as they arrive for guests.
Check and balance the daily figures, make sure that all charges are applied to each customer properly.
Perform other duties as assigned.

Qualifications

Good interpersonal communication skills in person and by phone.
Ability to read and comprehend standard operating procedures manual.
Must be able to multitask, function in a professional manner under pressure from guests and supervisors.

Physical Requirements

• Stand and walk for extended periods of time.
• Must be able to walk, bend, twist, crouch, push, pull and climb stairs throughout shift.

Who We Are

Our location at the West entrance to Yellowstone National Park is ideal for individuals who enjoy the great outdoors. Within minutes of town you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park! We offer employee housing in furnished shared apartments in West Yellowstone.

At Delaware North, youll love where you work, who you work with, and how your day unfolds. Whether its in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, theres no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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