Job Description

Company: KARL STORZ Endoscopy-America, Inc. (KSEA)

Job Code: 12758

Pay Grade: TBD

Description

KARL STORZ SE & Co. KG based in Tuttlingen, Germany, is a family-owned, global company committed to benefiting humanity by advancing medical technology through innovation and education.

For more than 75 years, KARL STORZ has been dedicated to earning its international reputation as a leader that designs, engineers, manufactures, and markets all its products with an emphasis on visionary design, precision craftsmanship, and clinical effectiveness.

OR1, the software and technology division within KARL STORZ, offers scalable operating room integration. We are seeking a Service Marketing Manager to innovate new service and subscription-based offers for our customers.

This work will range from helping to evolve existing service offerings to building completely new offers that support our customers in navigating a world of limited capital and fast-moving technologies.

Success in this role will require deploying strategies that create value for our customers at each step of their lifecycle including acquisition, adoption, expansion, and renewal. The ability to build the right strategies and measure their results at each of these steps will be key for success.

Primary Responsibilities:

• Evolve our existing service offers to drive increased customer engagement
• Establish new subscription-based acquisition offers for customers (XaaS / SaaS)
• Launch newly established offers in partnership with multiple KARL STORZ departments (Sales, Revenue Operations, Service, Regulatory, etc)
• Drive sales personnel engagement in these newly established or enhanced offers
• Analyze market trends for product positioning, identify new required capabilities, and remain expert on competition. Communicate, via regular reporting, implications to Marketing, US Sales, and Americas Leadership Team.
• Solicit the field and customers for insights, input and ideas on how to optimize current offers
• Create and manage content (value analysis briefs, presentations, sales collateral, etc) conveying value to internal and external customers
• Serve as liaison to internal cross functional team members, upper-level management, Global, and external vendors by providing insights garnered from the field personnel, operations department and customers.

Essential Functions:

• Reports directly to the Group Marketing Manager
• Ability to take direction from management and executes tasks within a project in a timely manner. Frequently demonstrates ability to manage projects independently.
• Ability to work alongside management to prioritize work and schedules activities that maximize effectiveness and supports marketing and sales goals.
• Supports teammates in departmental projects and even manages own projects
• Works with appropriate cross functional team members.
• Follows the cost center annual budget (OPEX)
• Ability to do work that may require lifting heavy objects in excess of 25 pounds.
• Ensure full compliance and legal approvals for all commercial activities
• Travel requirement will be 20-30%
• Experience in writing, presentation, and communication.
• Consistently organize resources, analyzing and solving problems, establishing priorities within tasks given, and making evaluative judgments with supervision from the Group Marketing Manager

Basic Qualifications :

• Bachelor's Degree
• 3-5 years of medical sales and/or marketing experience
• Proven experience demonstrating proficiency in marketing principles, concepts, and methodologies
• Proven experience demonstrating proficiency in market research and sales forecasting principles and methodologies
• Excellence in Microsoft Office programs including Word, Excel, and PowerPoint

#LI-MN1

Vaccine requirements at KARL STORZ due to COVID-19
KARL STORZ is committed to maintaining a safe work environment for our employees and therefore we require the COVID-19 vaccine for all of our employees unless otherwise due to an underlying medical condition or sincerely held religious beliefs. During the interview process, we encourage you to ask how COVID-19 may impact the role you are seeking and if you require a reasonable accommodation regarding the vaccine requirement see below on the process for requesting accommodation. Please click here to learn more about our overall response to COVID-19.

Employee Benefits Program Overview for U.S. Locations

• Medical / Dental / Vision including a state of the art wellness program and pet insurance, too!*
• 3 weeks' vacation, 10 holidays plus paid sick time*
• 401K retirement savings plan providing a match of 60% of the employee's first 6% contribution
• Section 125 Flexible Spending Accounts
• Life, STD, LTD & LTC Insurance
• Tuition reimbursement of up to $5,250 per year
• Fitness reimbursement up to $200 annually
• Employee referral program of up to $2,000 per hire
• And much more!

*Field sales, internships and part-time employees are not eligible except for where required by state law.
Non-employees, including temporary workers and consultants, are not eligible to participate in KARL STORZ benefits program.

KARL STORZ reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employee must comply will all applicable KARL STORZ policies and procedures.

Equal Employment Opportunity & Reasonable Accommodation Statement
KARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at [email protected].

Notice to Employment Agencies
This recruitment assignment is being managed directly by KARL STORZ's Human Resources team. Human Resources will reach out to our preferred, contracted agency partners in the rare instance additional talent options are required. Your respect for this process is appreciated. KARL STORZ does not accept unsolicited Agency resumes. Resumes received which were unsolicited by KARL STORZ Human Resources department will be ineligible for referral fees. more