Job Description

Come be a part of something bigger!

More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark. Our strength lies in our diversity, positive service attitude and determination to succeed.  Come be a part of our “Be the Difference” culture, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities.

We are a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:

• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details

Who are we?

Represents Hawk’s Cay Resort in all facets of marketing, advertising and media relations. This includes but is not limited to: writing and distributing news releases, developing and implementing local publicity initiatives, handling press inquiries, designing resort newsletters, coordinating press itineraries, entertaining and assisting media and overseeing coordination of marketing and media relations materials.

What you will have an opportunity to do:

Duties & Responsibilities:

Responsible for developing and implementing local publicity initiatives -- to position the resort favorably in the local community.  Projects a community identity for the resort through participation in community and charity projects as well as social, educational and industry events.  Assists staff members involved in community efforts with speech writing, talking points and other needed support.

Handle media requests for information.  Provide materials to press in response to editorial calendars, direct inquiries and similar resources.

Develop editorial and feature story opportunities.  Research, write and distribute news releases.

Assist in the coordination of media relations activities – including press trips, media development missions and special publicity events.

Assist with crisis and emergency situations.

Entertain and assist visiting media representatives.

Maintain media database, collateral, press kits and other marketing/media relations materials.

Produce bi-monthly media relations report – including measuring ad equivalency of coverage.

Assists with communications and material development support for other departments (i.e.: internal/external newsletters, audio/visual training aids and other materials).

Always positions the resort favorably with all internal and external audiences – with a focus on generating employee and public support for the resort, generating increased positive exposure for the resort and creating revenue opportunities.

This is not an exhaustive list of all responsibilities, skills, duties, efforts or working conditions associated with the position.  While this is intended to be an accurate reflection of the current job, management reserves with right to revise the job or to require that other or different tasks be performed when circumstances change (i.e.: emergencies, changes in personnel workload, rush jobs or technical developments).

What are we looking for?

Experience, Skills and Knowledge

• Hotel experience preferred.
• High School Diploma, Bachelor's Degree preferred.
• Basic administrative knowledge such as business letters, formats and telephone etiquette.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy. 
• Ability to access and accurately input information into a computer using Microsoft Office Suite. 
• Ability to follow written and verbal instructions. 
• Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation.
• Ability to set-up and maintain filing systems. 
• Command of the English language both written and verbal. 
• Possess our core values of Teamwork, Respect, Integrity, Creativity, Excellence and Passion.

Work Environment

Office working environment

WHAT ARE WE LOOKING FOR?

Since opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:

Teamwork – We work together to achieve a common goal.

Respect – We care about the feelings and beliefs of others.

Integrity – We conduct our work and relationships in an honest and fair manner.

Creativity – We change what exists into something better.

Excellence – We want our resort to be iconic – set the standard.

Passion - We love what we do and it shows!

In addition, we look for the demonstration of the following key attributes in our Crew Members:

·        Caring

·        Reliable

·        Energetic

·        Wow our Guest

WHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?

Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.

We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort.  

Hawks Cay Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

NOTE:  The above declarations are not intended to be an "all-inclusive" list of duties and responsibilities of the job described, nor are they intended to be such a listing of skills and abilities required to do the job.  Rather, they are intended only to describe the general nature of the job.  This document is not intended to be and does not constitute any form of employment contract or agreement.

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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