Job Description

Why Nasdaq

When you work at Nasdaq, youre working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where were all valued for our unique perspective.

Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.

Here, were committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.

What We Offer

The chance to learn and work with Nasdaq Governance Solutions and become a product expert in the Nasdaq Boardvantage solution. Youll spend time with an energetic and lively group of colleagues while learning from a management team deeply vested in helping you succeed.

We are looking for a Sales Manager who is a talented and driven sales and account management professional. You will help us accelerate growth and succeed in a growing and dynamic market. You are responsible for relationship management, retention and oversight of all subscribed services for all assigned clients within their portfolio. You will also be responsible for expanding our book of business in the Oceania region by winning new logos and growing the revenue spend per account. Through regular, proactive outreach you will build relationships with your clients. This will allow you to understand each clients individual needs and workflow, ensure all subscribed services are fully used, identify any areas of risk that require escalation, and provide specialised consultative service.

You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn and grow and rewards with a global impact we create.

In return, you will receive a competitive salary package, incredible private health insurance, employee stock purchase plan, paid annual and parental leave, gym sponsorship and more.

What You Will Do

• Engage with customers to understand their needs and objectives

• Identify upsell and cross sell opportunities in your portfolio of business and own contracting process

• Manage the full sales cycle and close new sale opportunities across the Oceania market

• Conduct product demos and sales presentations to Senior Management

• Identify new prospects through direct emailing ad proactive outreach

• Ensure the customer is utilizing and benefiting from the full extent of our Nasdaq Governance Solutions

• Understand product footprint within each account - spend, usage, past issues, etc.

• Engage with the customer and establish relationships at all levels within their organization, especially with the decision-maker

• Own and address all at risk situations for portfolio of customers.Act as the first internal point of escalation in case of any issues with the service and engage all internal stakeholders in the retention plan

• Work with internal teams to ensure client-facing issues are resolved in a timely manner

• Solicit information from all other internal client touch points (Sales, Support, etc.) to maintain comprehensive view of client relationship

• Provide contract management and forecasting within CRM for existing business

• Develop a deep understanding of our Governance solutions and be abreast with product updates

What We Expect

• A Bachelors degree in business, finance, or marketing/sales

• 3-5 years of experience in sales, preferably within B2B SaaS based solutions

• Excellent client engagement skills, including the ability to build and manage client relationships

• Experience managing customers throughout the sales process

• Comfortable working with all levels of an organization, able to engage and interact with C-level corporate executives and board members

• Positive attitude and deep customer service orientation

• Strong analytical, organizational and prioritization skills

• Ability to keep composure and make decisions in stressful situations

• Excellent written and verbal communication skills

Does it sound like you?

Please follow through by clicking the Apply link and submitting your application. If your skills and experience are a match, we will be in touch soon. In the meantime, please visit our website and social media channels to learn more about our innovative business, inclusive culture and where a career at Nasdaq can take you.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.