Job Description

Job Responsibilities Uses a multi-line telephone console system to receive and respond to emergency and informational telephone calls, including 911 emergency lines, radiophone, telephone for the hearing impaired (TDD System), and the university's "Blue Light" emergency telephones.

Asks questions to interpret and analyze a caller's situation in an effort to anticipate and resolve problems, provide information, dispatch emergency services or refer callers to other agencies.

Determines and assign… more