Job Description

Madison Design is looking for a UX Designer. We want your experience and your creative problem-solving. We want your passion for visual elegance and your eye for optimal functionality. You won’t just be creating great digital experiences, you’ll be helping us build our agency’s UX process. We hope you dig collaboration, too, because you’ll be working directly with our creative team and our local, national and global clients. Sound like your thing? Got questions? We’d be happy to chat—just drop us a line at [email protected], or send a text to 513-407-1000.

Description

• Designs the user-centric look, feel, interface and interaction flow of digital experiences from concept to launch in support of brand goals and business objectives.
• Considers market segment analysis, customer feedback, site metrics and usability findings to help guide initial designs, testing, launch and ongoing refinement.
• Identifies and executes the best methods for user research and testing within client constraints.
• Works in lock-step with the content strategist, creative teams and developers to ensure project goals and deadlines are met.
• Designs and delivers wireframes, user stories, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces.
• Applies design and development best practices including naming conventions, code styling, etc.
• Proactively identifies and suggests solutions to resolve user experience problems and friction points.
• In conjunction with the content strategist, monitors and translates analytics (Google Analytics, Hotjar, etc.) and other on-site performance data to develop strategies and optimizations to the marketplace experience that aid in hitting defined KPIs.
• Monitors and has knowledge of wider industry UX and relevant design technology trends, and be able to regularly communicate trends to internal teams and translate to clients.

Required skills

• Prior exposure to UX tools and research, including planning, designing and facilitating user sessions and client workshops, analyzing findings and articulating results.
• Demonstrated ability to connect insights into UX strategies.
• Skilled in creating walkthrough wireframes, mockups and prototypes.
• Excellent digital and mobile design acumen—experienced in designing and developing site pages, interactive products, multimedia content campaigns, motion graphics, apps and GUI elements and frameworks using the latest responsive/adaptive design techniques.
• Clearly understands how to map digital experiences to a customer journey, and can sense the experience nuance relative to mindset at different points along that journey.
• Obsessive about consumer behavior and creating innovative and functional digital experiences.
• Experience creating business requirements and working with client-side IT departments.
• Understanding of how to deliver digital work to clients for in-house implementation, and/or a keen awareness of security sensitivities should you implement directly via a client website or digital property.
• Familiarity with conversational user interface and AI integration desired.
• Experience in augmented, virtual or mixed reality a plus.
• Strong project management, planning and problem-solving skills.
• Ability to work in a fast-paced environment where priorities change often.
• Strong interpersonal skills: a team player, positive and collaborative.
• Experience working in an agency environment a plus.
• Familiar with WCAG and ADA guidelines for Accessibility.

Qualifications

• Bachelor’s degree is required in related field such as Computer Science, Human-Computer Interaction, Graphic Design, Digital Media, Web Design, etc.
• Minimum 5 years of experience as a UX Designer or similar role.
• Expert level proficiency with modern design tools like Adobe XD, Sketch, Axure, Figma, Principle, Framer and[KB2] InVision required; .net CMS (Episerver, others) experience is a plus.
• Up-to-date aptitude of the Adobe Creative Suite.